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BPMN issue

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by amal agrebi in BPMN posted on 2017-08-04
Hello everyone, Im using ARIS Architect & Designer 9.8 and i'm having an issue, when i click on the last item on the right in BPMN 2.0 , the screen goes blank and i cant find my models. this happened to me twice, on two laptops, one woth a local ARIS and one where i have to be connected on the server in order to work. I cant get access to the models , they dont show on the screen. Any one has n idea how to fix this? Thank you
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Rune Becker posted on 2017-08-08

Dear Amal,

As this seems a data-related issue we can't help from a community point of view. So I recommend you to request a technical check of your model/database by Global Support ARIS by Software AG. You could do that via Empower/eService onĀ https://empower.softwareag.com/.

Cheers
Rune