FA

Hi all ,

how to solve this problem ? 

i can't use any product of ARIS 9 :/ 

Best Regards ,

by Runé Becker
Badge for 'Mastermind' achievement
Posted on Wed, 08/09/2017 - 14:56

Dear Farel,

Did you read the installation guides of the both ARIS server and ARIS client?

On which computer did you install ARIS Design Server or ARIS Connect Server?

Does that computer be really named ARIS?

The computer name is needed as parameter Server in the above dialog, in order to connect from your ARIS Client to the ARIS server.

And which user account did you create and assigned an ARIS Client license to?

Was that really a user account named ARISBP95?

Most customers use the available user system at the beginning as administratator's account.

Cheers

Rune

0

Featured achievement

Rookie
Say hello to the ARIS Community! Personalize your community experience by following forums or tags, liking a post or uploading a profile picture.
Recent Unlocks

Leaderboard

|
icon-arrow-down icon-arrow-cerulean-left icon-arrow-cerulean-right icon-arrow-down icon-arrow-left icon-arrow-right icon-arrow icon-back icon-close icon-comments icon-correct-answer icon-tick icon-download icon-facebook icon-flag icon-google-plus icon-hamburger icon-in icon-info icon-instagram icon-login-true icon-login icon-mail-notification icon-mail icon-mortarboard icon-newsletter icon-notification icon-pinterest icon-plus icon-rss icon-search icon-share icon-shield icon-snapchat icon-star icon-tutorials icon-twitter icon-universities icon-videos icon-views icon-whatsapp icon-xing icon-youtube icon-jobs icon-heart icon-heart2 aris-express bpm-glossary help-intro help-design Process_Mining_Icon help-publishing help-administration help-dashboarding help-archive help-risk icon-knowledge icon-question icon-events icon-message icon-more icon-pencil forum-icon icon-lock