RP
Hi there,
I'm trying to model a process where a user can do multiple actions on a screen (eg, delete something, update something). Is this an inclusive gateway? Can the result of some of these tasks/activities loop back to the entry task?
Thanks
Hi Ricardo,
The process should be system agnostic and the screen or or field is an attribute to the task. The process should follow the logical steps. I would not think an inclusive gateway would do this, as if you used for your example then it may indicate that to add and delete is being done by a different a user or role (although not in parallel) ass you could not add and delete at the same time- you need to delete and then add so there is a sequential process, so the add and delete are not triggered at the same time.
It would seem an add or delete task may be exclusive or sequential. So if you have task that per your example is "Identify customer details that need updating" followed by exclusive gateway it could then go to "add [y] details to customer record"or lead to "delete [y] record from customer detail".
The delete path the token would then loop back via a merge exclusive gateway to the front of the task "Identify customer details that need updating" (please note I use explicit modeling presentation not implicit and you need to apply your conventions for the merge). Your add details path would take the token to the next step.. This would capture that if it is add once done you move on and if delete you action and then move to add.
Hope this helps
