ArisCloud Administration - cannot connect

AT

by Alexander Tatarinov Author

Posted on Mon, 09/19/2016 - 09:50

See screenshots attached

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CL

by Christoph Lorenz

Posted on Mon, 09/19/2016 - 11:00

Hi Alexander

Do you get an error message?

What browser do you use?

Regards

Christoph

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AT

by Alexander Tatarinov Author

Posted on Mon, 09/19/2016 - 13:39

I use Google chrome.

error message - can not connect to the server.

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CL

by Christoph Lorenz

Posted on Mon, 09/19/2016 - 15:45

This could be caused by the Proxy settings.

did you enter any proxy settings? Do you have a screenshot of the error?

regards

Christoph

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CL

by Christoph Lorenz

Posted on Tue, 09/20/2016 - 11:03

Hi

In the 1st screenshot, please enter your proxy credentials. The error message refers to the missing user name and password.

regards

Christoph

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