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ARIS Connect Medium instalation, UMG not appearing

Ana CSequeira's picture
by Ana Sequeira in Administration & User Management posted on 2017-05-02

Hello, I have installed ARIS Connect , the medium installation (for until 50 users).

My connect server and also Architect, don't have the UMG demo database showing anywhere.

But, if I do try to upload a database called UMG, it will say it already exists, but I can't see it.

Already went to ARIS Connect  -> Administration -> Publish, and it does not appear there, so

can't publish it.


What am I doing wrong?

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Rune Becker posted on 2017-05-02

Did your installation setup log file %temp\ARIS_Install.log show any errors?

And did you assign sufficient licenses to the user account system?


Ana Sequeira posted on 2017-05-03

Hello, thanks for answering Rune, I believe so, I think it may be an installation error, to fix this problem

I uninstalled ARIS and installed it again, so no longer have the log file. This issue is solved.

Once again, thank you for your answer.