ASDS_RUG's picture

Hello!

I've downloaded Aris Express and created an account, but the Activation Wizard remains stuck after I've entered my login and password. The “checking username and password...” Java window runs for half a minute, then it disappears without anything happening.

I see that the same issue was described here in 2011: http://www.ariscommunity.com/users/cjohns89/2011-11-08-aris-express-activation-wizard-stuck-enter-login-data, but none of the solutions mentioned seem to work for me.

I'm not connecting through a VPN, my Java settings are as recommended, I've changed my password twice, I've tried setting localserver enabled="true" in the arisclient.cfg by opening it with the text editor, but no luck so far. I'm experiencing the same issue on both my Vista and my Seven computers. Do you have a workaround?

Thanks in advance! :)