AD

Hi,

While running a report to generate a RACI Matrix we are facing the errors attached. Can someone help me to troubleshoot these errors?

BR,

Ashwini Dharrao

File attachments
by Christoph Lorenz
Posted on Thu, 04/14/2016 - 18:55

Hi Ashwini

Is this ARIS Cloud Advanced or another ARIS installation? What report do you start ?

regards

Christoph

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by Ashwini Dharrao Author
Posted on Fri, 04/15/2016 - 09:19

Hi Christoph,

We have standard ARIS Business Architect (9.8). It is a customized report which we had built to generate RACI matrix.

BR,

Ashwini

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by Christoph Lorenz
Posted on Fri, 04/15/2016 - 09:29

Ah okay.

I asked because you posted in the ARIS Cloud group. Because of the error message I would assume your server needs additional memory. You should allocate more memory to the abs runnable

see chapter

5.8.2.8 Provide additional memory

of the ARIS SERVER INSTALLATION AND ADMINISTRATION GUIDE

Best regards

Christoph

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by Zuheb Zeeshan (Zee)
Posted on Fri, 04/22/2016 - 13:24

Dear Ashwini,

I see the Garbage Collection is full and need to freed up for the report to be executed successfully.

Do all your runnables have sufficient memory ?

Is the Java GC being taken care of regularly?

 

Once the above are done , report will be successfully executed.

 

Cheers,

ZZ

 

 

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