Profile picture for user bas.peeters

Hello, 

I am using ARIS Cloud with a user account on a 'Designer' license. I've downloaded the client software package (consisting of 'ARIS Architect & Designer 9.8', 'ARIS Server Administrator 9.8' and 'ARIS Symbol Editor 9.8').

I can connect the Server Administrator to my ARIS Cloud by specifying the hostname (eu.ariscloud.com), username/password, the tenant and checking 'Use SSL'.

However, when I try to do the same with Architect & Designer, I get the following message:

"User *** has no license for using 'ARIS Designer or ARIS Architect'. Make sure that a suitable ARIS Connect or ARIS Design Server license is available on the server."

 

I really want to be able to edit models through the client software, but it is unclear to me how I can achieve this. I seem to have a Designer license when I look at the User Management in ARIS Cloud, but I can not seem to connect through the client.

Is this the correct way to design my models through the client?

by Christoph Lorenz
Posted on Tue, 10/25/2016 - 15:17

Hi 

It's technical not possible to connect to ARIS Cloud Basic/Advanced via ARIS Architect/Designer .

ARIS Cloud Basic / Advanced offers the clients ARIS Cloud Viewer/ ARIS Cloud Designer and  ARIS Administrator.

ARIS Architect/Designer can be used with ARIS Cloud Enterprise.

Best regards

Christoph

0

Featured achievement

Rookie
Say hello to the ARIS Community! Personalize your community experience by following forums or tags, liking a post or uploading a profile picture.
Recent Unlocks

Leaderboard

|
icon-arrow-down icon-arrow-cerulean-left icon-arrow-cerulean-right icon-arrow-down icon-arrow-left icon-arrow-right icon-arrow icon-back icon-close icon-comments icon-correct-answer icon-tick icon-download icon-facebook icon-flag icon-google-plus icon-hamburger icon-in icon-info icon-instagram icon-login-true icon-login icon-mail-notification icon-mail icon-mortarboard icon-newsletter icon-notification icon-pinterest icon-plus icon-rss icon-search icon-share icon-shield icon-snapchat icon-star icon-tutorials icon-twitter icon-universities icon-videos icon-views icon-whatsapp icon-xing icon-youtube icon-jobs icon-heart icon-heart2 aris-express bpm-glossary help-intro help-design Process_Mining_Icon help-publishing help-administration help-dashboarding help-archive help-risk icon-knowledge icon-question icon-events icon-message icon-more icon-pencil forum-icon icon-lock