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Hello Community!

I'm looking for documentation that describes the upgrade process within a major product release (i.e. 9.n to 9.n+1).  A client of mine is keen to implement ARIS and is happy to go with an initial installation of 9.6 with upgrade to 9.7 as it is released (scheduled Q4 2014, possibly October).  

Before confirming this approach, I would first like to understand how ARIS is upgraded within a major product release.  I'm aware that to upgrade from 7.x to 9.x is essentially a re-implementation with data migration (there is no in-situe upgrade path) but I would like some confirmation that a minor upgrade within a major product release (e.g. 9.6 to 9.7) would be achieved.  

I'm assuming this delta would support an in place upgrade!

EDIT: I've just read section 6 of the ARIS Server Installation and Administration guide (for 9.6 - section 6, page 147) which states that the upgrade process is essentially to back everything up via a supplied bat / sh script (presumably this includes config settings as well as all databases), uninstall the current version of the system (9.x), install the new version of the system (9.6) and then re-import the data backed up in the first step.

It seems quite convoluted to have to uninstall and reinstall rather than applying a code base delta.. 

Does anyone have any experience of this process (good / bad / ugly) that you can share?  

Many Thanks, 

Ben

by Matias Kokko
Posted on Fri, 08/08/2014 - 09:47

Hi,

I may have a different version of the admin guide, but in mine the section 6 is about migrating from 7.2 to 9.x, which is essentially a complete reinstallation.

I've upgraded from 9.5 to 9.6 and that is an in place upgrade. Especially if you have used the setup program to install a standard environment (in contrast to manually creating tenants and provisioning components through ACC) the setup program of a newer version will identify which components you ave installed and automatically update them. Better go through the readme notes though because there may be some manual preparations/actions after update needed. Pretty straightforward anyway.

And as always it's recommended to backup databases and configuration before updating.

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by Ben Parris Author
Posted on Fri, 08/08/2014 - 14:36

In reply to by makokko

Thanks, Matias. 

I've uploaded the document I have been referring to, for reference.  Would you be kind enough to check section 6 and let me know if this is the process you followed (it doesn't sound like it from your comment!).  If not, do you have any documentation you could share about the upgrade process that you followed?

From this document, it looks like this process might be a one time process when moving from <9.6 to 9.6 or higher, due to a change in the process governance schema (which presumably is introduced at 9.6 and won't change between every minor release).

Many Thanks,

Ben

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by Matias Kokko
Posted on Mon, 08/11/2014 - 11:01

Hi Ben,

No, I did not follow that procedure. Actually I have not seen it before and if you check the latest Admin manual the complete chapter has been removed. Quite confusing.

My update procedure was basically:

  • Backup modeling databases and systemdb with the ARIS Server administrator
  • Start setup program from downloaded installation media
  • After update has finished, start components and reindex database (with "maintain" command of Server Administrator)

Note there are some extra steps needed if Oracle dbms is used, which are explained in the admin manual.

This procedure seems to work well, although we were using the APG component only for the Connect built-in flows.

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by Alexey Shmonov
Posted on Tue, 09/16/2014 - 21:19

Hi All,

 

Did anyone run into this issue:

 

I upgraded server from 9.6 to 9.6 (I run setup ARIS Connect Server), all looks fine, and I can run client, but Aris Server Administator tool is still 9.5, not 9.6, so I can not connect to my server (it affects daily backups and some other stuff).

Any ideas?

 

Alexey

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by Durga Prasad Tamirisa
Posted on Wed, 01/07/2015 - 07:15

Dear Ben,

We are in the last phases of the ARIS upgrade from 7.2 to 9.6. As you have mentioned, this is typically a re-implementation. 

But, here's is what we are struggling with. We are not aware of how to do the incremental update or delta update (for our production cut over day). I don't see any documentation for this purpose. 

 

If you guys came across any such document, please help. 

 

http://www.ariscommunity.com/users/tamirisadp/2015-01-07-aris-72-96-incremental-update-question

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