ARIS Community - We Love BPM

Issue accessing MashZone 9.9

Chethan Rao U's picture
by CHETHAN RAO in MashZone posted on 2016-08-29

Hi,

 

I have installed ARIS Mashzone in one of my server and I have started all the runnables, but while loggin into Mashzone I'm getting "Operational Timed out" error message. Below is the link I tried to login.

http://<ServerName>:4080/mashzone/

 

Can anyone tell me why I'm facing this issue?

 

 

Regards,

Chethan Rao.

 

5452 Views
0 Likes
1 Comments
Sorry there are no tags
There are no attachments
André Vitor Oliveira posted on 2016-08-30

Hi Chethan,

In general I could say that some ports are blocked by firewall or other program like antivirus.
Check the if you have something in middle between server and clients which could block these ports.

Also look at the log files of MZ to know more details and the folder are like..

ppmmashzone\server\bin\work\work_loadbalancer_m\httpd\logs ( here could has some information about blocked ports )

ppmmashzone\server\bin\work ( navigate to subfolders and check the logs information )

If you want share part of logs here...

BR,
André Oliveira