We migrated to ARIS 9 using the ARIS Default template. We created a custom template using the 3D option to display the objects. When we select a couple of models using Find / Select all model names / Right mouse click / Format / Apply template / Select the Reset template the symbols are displayed in the default ARIS 9 format.On completion of this step, I complete the same steps but now select the new 3D custom template it resets the symbols to the ARIS Default Classic template.
The only option to change the template to the new 3D custom is to apply the Reset template and then apply the new 3D custom template per model (opening each model and in the format tab slect the new 3D custom template. It does not seem to work when more than one model is selected.
Are we missing a step to change more than one model at a time to the template that uses the 3D symbol option?