CK

Hi I am trying to get ARIS Cloud Administration etc... running on my MacBook Air. When I try to download and run the downloaded app I get the following error message and then the app quits. I am running Java 8u101 and El Captain. 

Note the installer leaves a null\ARIS90 directory behind (note the slash is just a charater and needs to be escaped before you can CD in to the directory.

Error trace is:

acking file: y-octopusmethod-api-98.4.0.jar.pack.gz

Unpacking file: y-remoting-98.4.0.jar.pack.gz

Unpacking file: y-reportdesigner-client-98.4.0.jar.pack.gz

Unpacking file: y-reportdesigner-common-98.4.0.jar.pack.gz

Unpacking file: y-reportexecution-98.4.0.jar.pack.gz

Unpacking file: y-rest-client-98.4.0.jar.pack.gz

Unpacking file: y-sapconnectivity-98.4.0.jar.pack.gz

Unpacking file: y-server-remote-api-98.4.0.jar.pack.gz

Unpacking file: y-server-remote-api-web-98.4.0.jar.pack.gz

Unpacking file: y-simulationserver-datatypes-api-98.4.0.jar.pack.gz

Unpacking file: y-simulationstepcache-98.4.0.jar.pack.gz

Unpacking file: y-spellchecker-dictionaries-98.4.0.jar.pack.gz

Unpacking file: y-spellchecker-engine-98.4.0.jar.pack.gz

Unpacking file: y-spreadsheet-98.4.0.jar.pack.gz

Unpacking file: y-umc-api-98.4.0.jar.pack.gz

Unpacking file: y-umc-auth-provider-custom-98.4.0.jar.pack.gz

Unpacking file: y-umc-auth-provider-kerberos-98.4.0.jar.pack.gz

Unpacking file: y-umc-auth-provider-kerberos-win32-98.4.0.jar.pack.gz

Unpacking file: y-umc-auth-provider-spi-98.4.0.jar.pack.gz

Unpacking file: y-umc-client-98.4.0.jar.pack.gz

Unpacking file: y-umc-i18n-98.4.0.jar.pack.gz

Unpacking file: y-utils-98.4.0.jar.pack.gz

Unpacking file: y-zkc-api-98.4.0.jar.pack.gz

Unpacking file: y-zkc-core-98.4.0.jar.pack.gz

16 files left to unpack. Please wait a moment...

Unpacking file: y-zkc-i18n-98.4.0.jar.pack.gz

10 files left to unpack. Please wait a moment...

7 files left to unpack. Please wait a moment...

5 files left to unpack. Please wait a moment...

3 files left to unpack. Please wait a moment...

2 files left to unpack. Please wait a moment...

1 files left to unpack. Please wait a moment...

Unpacking the client completed successfully after 13 seconds.

Searching for files of an older version in folder: null\ARIS90/DownloadClient/us.ariscloud.com_443/lib/

downloading /plugins/ssocltplugin.jar from: https://us.ariscloud.com:443/abs/downloadClient/plugins/ssocltplugin.jar

Preparing start of ARIS Client. Please wait...

ARIS is currently starting. Please wait...

Error starting ARIS Report.

java.io.IOException

Cannot run program ""/Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/java.exe"" (in directory "null\ARIS90/DownloadClient/us.ariscloud.com_443"): error=2, No such file or directory

     java.lang.ProcessBuilder.start(ProcessBuilder.java:1048)

     com.aris.modeling.client.loader.AArisLoader.startCommand(AArisLoader.java:671)

     com.aris.modeling.client.loader.AArisLoader.initApp(AArisLoader.java:566)

     com.aris.modeling.client.loader.AArisLoader.init(AArisLoader.java:415)

     com.aris.modeling.client.loader.AArisLoader.main(AArisLoader.java:215)

caused by: java.io.IOException

error=2, No such file or directory

     java.lang.UNIXProcess.forkAndExec(Native Method)

     java.lang.UNIXProcess.<init>(UNIXProcess.java:248)

     java.lang.ProcessImpl.start(ProcessImpl.java:134)

     java.lang.ProcessBuilder.start(ProcessBuilder.java:1029)

     com.aris.modeling.client.loader.AArisLoader.startCommand(AArisLoader.java:671)

     com.aris.modeling.client.loader.AArisLoader.initApp(AArisLoader.java:566)

     com.aris.modeling.client.loader.AArisLoader.init(AArisLoader.java:415)

     com.aris.modeling.client.loader.AArisLoader.main(AArisLoader.java:215)

 

Thanks

Craig

by Christoph Lorenz
Posted on Mon, 09/05/2016 - 16:20

Hi

ARIS Cloud Basic / Advanced are not release for Apple Mac or Safari browser. I assume that's the cause via the Administrator does not start.

Regards

Christoph

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