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ARIS 9.8 Publisher Login issues

DTTMarcel's picture
by Marcel de Jong in Administration & User Management posted on 2016-10-19

Hi all, I installed ARIS 9.8 Publisher today and it seems to work. I choose for a Large installation, use MS SQL and when I check the runnable it is started. I use UMCLogin to validate.

When I go to http://localhost/businesspublisher the logon screen opens.

However, when I want to logon with several accounts i get the message "Login failed. Please reenter the user name and password. "

Did I overlooked some settings?

Please help

Thanks

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André Vitor Oliveira posted on 2016-10-19

Hi Marcel,

You have to configure the publisher to link with UMC then all users created on the UMC can do a login into Publisher.

Edit these files as examples.

...webapps\businesspublisher\config

umcconfig.cfg >> set the URL of UMC

    <!-- URL which points to the UMC server should be configured here and should look like -->
    <!-- http://[server]:[port]/umc -->
    <umcproviderurl value="http://SERVERNAME/umc"/>  
    <!-- Flag which indicates if single sign on should be enabled -->
    <!-- true = active, false = inactive -->
    <sso_active value="false" />
    <!-- login/password for the technical user or user with administration rights -->
    <umc_admin login="superuser" password="superuser"/> </Document>

webappserver.cfg >>

        <LoginModuleSection value="UMCLogin"/>

Save all files and restart the runnable of Publisher.

BR,

AO

Marcel de Jong posted on 2016-10-20

Hi André, thanks for your response. I checked the both config files and they are exactly as you describe. I still can't login.

Any tips ?

Rune Becker posted on 2016-10-19

Please note that changing configuration files of Publisher are NOT update-safe. Instead of changing them, try to replace your changes with ACC commands by reconfiguring Publisher. Example:

reconfigure businesspublisher_m +bp.login.module="UMCLogin" +bp.umc.server.url="http://YourARISServerName/umc"

See ARIS Server Installation and Administration Guide for other parameters of the Publisher runnable.

Cheers
Runer

Marcel de Jong posted on 2016-10-20

Hi Rune, thanks for the acc command. I run it but it still doesn't work. The businesspublisher_l config looks like this now:

ACC+ localhost>reconfigure businesspublisher_l +bp.login.module="UMCLogin" +bp.umc.server.url="http://fqdn design server/umc"

Successfully delta-reconfigured runnable businesspublisher_l on node localhost.
Effective parameters after delta-reconfigure:
        CATALINA_AJP_PORT=19993
        CATALINA_AJP_packetSize=32768
        CATALINA_HTTP_maxHttpHeaderSize=32768
        CATALINA_PORT=80
        JAVA-Dcom.sun.management.jmxremote=/enabled
        JAVA-Dcom.sun.management.jmxremote.authenticate=false
        JAVA-Dcom.sun.management.jmxremote.port=9610
        JAVA-Dcom.sun.management.jmxremote.ssl=false
        JAVA-XX\:MaxPermSize=256m
        JAVA-Xmx=8g
        JAVA-Xss=2m
        JAVA_OPTS=-server -Xrunjdwp:transport=dt_socket,address=9710,server=y,suspend=n
        ads.provider.URL=http://fqdn design server/ads
        ajpNumWorkerThreads=400
        bp.ado.database=com.idsscheer.aris.businesspublisher.application.dao.database.AMSSQLDAO
        bp.arisbpdata=ARIS9PUBACCDATA
        bp.arisbpindex=ARIS9PUBACCINDEX
        bp.batchserver.ismaster=yes
        bp.db.driver=com.microsoft.sqlserver.jdbc.SQLServerDriver
        bp.db.passwd=DB Password
        bp.db.url=jdbc:sqlserver://fqdn sql server:1433;databaseName=aris9pubacc;instance=mssqlserver
        bp.db.username=aris9pub
        bp.db.validation.query=Select 1
        bp.derby.mem=1024
        bp.login.module=UMCLogin
        bp.server.font.location=C:/Windows//Fonts
        bp.umc.admin.login=superuser
        bp.umc.admin.passwd=New Password
        bp.umc.server.url=http://fqdn design server/umc
        com.aris.umc.NotificationSender=ARISConnect@eur.ad.sag
        com.aris.umc.notification.smtp.host=mailhost.hq.sag
        httpNumWorkerThreads=400
        zookeeper.connect.retry.time.ms=30000
        zookeeper.session.timeout.ms=10000

 

I check also log file "ldap-98.5.0.1091879_0.log" and this error occus:

IT_157e23d62ec_SEVERE  2016-10-20T15:17:36,364 com.idsscheer.aris.businesspublisher.application.business.components.login.UMCLogin.ABPUmcLoginContext.authenticateUser
UMC login failed! Value 'Null' is not allowed [PARAMETER: [Tenant]].

Do you have other suggestions?

thanx

Rune Becker posted on 2016-10-20

My comment was rather an example and didn't aim for a complete reconfiguration of Publisher.

If you haven't provided Publisher during the ARIS Publisher Server setup with valid UMC credentials, then you will run into that issue. A more complete example would then be (with a yet unchanged password for superuser):

reconfigure businesspublisher_m +bp.login.module="UMCLogin" +bp.umc.server.url="http://YourARISServerName/umc(link is external)" +bp.umc.admin.login="superuser" +bp.umc.admin.passwd="superuser"

Cheers
Rune

Marcel de Jong posted on 2016-11-07

Hi Rune, thanks for your response. All settings are correct ( I think ). When i enter the name of the publisher server in Aris Architect 9.8 it says: "A server with that name does not exist. Please enter a valid name or the correct IP address".

I am using the correct publisher server name.

Any ideas?

Thanks

Rune Becker posted on 2016-11-07

Difficult to tell from remote what the root cause of that issue could be. Did you already open a support ticket?

They will ask you to provide the log files of both, your ARIS Diesng/Conenct Server from where you are trying to publish, and those ones from ARIS Publisher Server.

Cheers
Rune