Missing "Product/Service" object in EPC modeling
I am currently using ARIS Architect & Designer 9.8 for my Master Thesis and I have encountered a problem with modeling an EPC. For some reason I do not have the possibility to include an object of the type "product/service" in my model. Why is this so? Shouldn't I be able to have a product/service as an output at some point of the EPC? When I click on "add symbol" I can't find the desired object "product/service"...
I am thankful for any help!