Profile picture for user guilherme.dayoub

Hi Experts,

I am facing an issue during ARIS Design Server 9.8 Installation. I don't know how to proceed to fix this.

Log text:

2016-04-20 17:04:45 Debug OnSetUpdateMode

2016-04-20 17:04:57 Setup start ######################################################################################################

2016-04-20 17:05:09 Dialog : Dlg_SdWelcome

2016-04-20 17:05:32 Dialog : Dlg_SdLicenseEx

2016-04-20 17:05:35 Dialog : PARAM_Dlg_Select_Edit-REMOTE-URL

2016-04-20 17:05:37 Dialog : remote.Install.URL localhost

2016-04-20 17:05:37 Dialog : remote.b.Install FALSE

2016-04-20 17:05:37 Dialog :  

2016-04-20 17:05:37 Dialog :  

2016-04-20 17:05:37 Dialog :  

2016-04-20 17:05:37 Dialog : remote.PW *

2016-04-20 17:05:38 ###### START ####Check whether ARIS Agent is running.######

2016-04-20 17:05:38 # command : list

2016-04-20 17:05:46 #  stderr: Unable to add node localhost to ensemble. 

2016-04-20 17:05:46 #  stderr: Could not connect to http://localhost:9001/rest. Make sure that an agent is running on this machine and that the specified port is correct. Also check if you used the right protocol to communicate with the agent (you used HTTP, try HTTPS). 

2016-04-20 17:05:46 #  list

2016-04-20 17:05:48 # command : list

2016-04-20 17:05:52 #  stderr: Unable to add node localhost to ensemble. 

2016-04-20 17:05:52 #  stderr: Could not connect to http://localhost:9001/rest. Make sure that an agent is running on this machine and that the specified port is correct. Also check if you used the right protocol to communicate with the agent (you used HTTP, try HTTPS). 

2016-04-20 17:05:52 #  list

2016-04-20 17:05:56 # command : list

2016-04-20 17:06:00 #  stderr: Unable to add node localhost to ensemble. 

2016-04-20 17:06:00 #  stderr: Could not connect to http://localhost:9001/rest. Make sure that an agent is running on this machine and that the specified port is correct. Also check if you used the right protocol to communicate with the agent (you used HTTP, try HTTPS). 

2016-04-20 17:06:00 #  list

2016-04-20 17:06:08 # command : list

2016-04-20 17:06:13 #  stderr: Unable to add node localhost to ensemble. 

2016-04-20 17:06:13 #  stderr: Could not connect to http://localhost:9001/rest. Make sure that an agent is running on this machine and that the specified port is correct. Also check if you used the right protocol to communicate with the agent (you used HTTP, try HTTPS). 

2016-04-20 17:06:13 #  list

2016-04-20 17:06:29 # command : list

2016-04-20 17:06:33 #  stderr: Unable to add node localhost to ensemble. 

2016-04-20 17:06:33 #  stderr: Could not connect to http://localhost:9001/rest. Make sure that an agent is running on this machine and that the specified port is correct. Also check if you used the right protocol to communicate with the agent (you used HTTP, try HTTPS). 

2016-04-20 17:06:33 #  list

2016-04-20 17:07:05 # command : list

2016-04-20 17:07:09 #  stderr: Unable to add node localhost to ensemble. 

2016-04-20 17:07:09 #  stderr: Could not connect to http://localhost:9001/rest. Make sure that an agent is running on this machine and that the specified port is correct. Also check if you used the right protocol to communicate with the agent (you used HTTP, try HTTPS). 

2016-04-20 17:07:09 #  list

2016-04-20 17:08:13 # command : list

2016-04-20 17:08:17 #  stderr: Unable to add node localhost to ensemble. 

2016-04-20 17:08:17 #  stderr: Could not connect to http://localhost:9001/rest. Make sure that an agent is running on this machine and that the specified port is correct. Also check if you used the right protocol to communicate with the agent (you used HTTP, try HTTPS). 

2016-04-20 17:08:17 #  list

2016-04-20 17:10:25 # ###### END ####Check whether ARIS Agent is running.######

2016-04-20 17:10:25 command :list

2016-04-20 17:10:30  stderr: Unable to add node localhost to ensemble. 

2016-04-20 17:10:30  stderr: Could not connect to http://localhost:9001/rest. Make sure that an agent is running on this machine and that the specified port is correct. Also check if you used the right protocol to communicate with the agent (you used HTTP, try HTTPS). 

2016-04-20 17:10:30 ###### START ####Gathering information about components in use...######

2016-04-20 17:10:30 # command :list

2016-04-20 17:10:35 #  stderr: Unable to add node localhost to ensemble. 

2016-04-20 17:10:35 #  stderr: Could not connect to http://localhost:9001/rest. Make sure that an agent is running on this machine and that the specified port is correct. Also check if you used the right protocol to communicate with the agent (you used HTTP, try HTTPS). 

2016-04-20 17:10:35 # ###### END ####Gathering information about components in use...######

2016-04-20 17:10:37 Dialog : PARAM_Dlg_SdShowDlgEdit_Enable-ExternalIP

2016-04-20 17:11:07 Dialog : SERVER.ExternalIP.active 

2016-04-20 17:11:07 Dialog : Loadbalancer.HTTPD.servername 

2016-04-20 17:11:07 Dialog :  

2016-04-20 17:11:07 Dialog :  

2016-04-20 17:11:08 Dialog : PARAM_Dlg_SdShowDlgEdit_Enable-CHANGECURRENTUSER

2016-04-20 17:11:13 Dialog : AGENT.CHANGE.active 

2016-04-20 17:11:13 Dialog : AGENT.CHANGE.USER 

2016-04-20 17:11:13 Dialog : AGENT.CHANGE.password *****

2016-04-20 17:11:13 Dialog :  

2016-04-20 17:11:13 Dialog :  

2016-04-20 17:11:14 Dialog : PARAM_Dlg_SdShowDlgEdit_Select-HTTP_PORT

2016-04-20 17:11:16 Dialog : Loadbalancer.HTTPD.port 80

2016-04-20 17:11:16 Dialog : Sd_Http_PORT_select_.checked TRUE

2016-04-20 17:11:16 Dialog : Loadbalancer.HTTPD.ssl.port 443

2016-04-20 17:11:16 Dialog : Sd_Https_PORT.checked 

2016-04-20 17:11:16 Dialog :  

2016-04-20 17:11:16 Dialog : .checked 

2016-04-20 17:11:16 Dialog :  

2016-04-20 17:11:16 Dialog : .checked 

2016-04-20 17:11:17 Dialog : PARAM_Dlg_SdMemoryType-MEMORY

2016-04-20 17:11:20 Dialog : memory.modell m

2016-04-20 17:11:22 Dialog : PARAM_Dlg_SdLicChooser

2016-04-20 17:11:31 Dialog : lic.select TRUE

2016-04-20 17:11:31 Dialog : lic.source C:\Users\nexxt.evinholi\Desktop\Licenças ARIS\0000237166_ARIS_Design_Server.xml

2016-04-20 17:11:32 Dialog : Dlg_BP_DB_System

2016-04-20 17:11:36 Dialog : PARAM_Dlg_SMTP_SERVER

2016-04-20 17:11:38 Dialog : SERVER.MAILSERVER.active FALSE

2016-04-20 17:11:38 Dialog : SERVER.smtp.host 

2016-04-20 17:11:38 Dialog : SERVER.smtp.port 

2016-04-20 17:11:38 Dialog : SERVER.smtp.mailerid 

2016-04-20 17:11:39 Dialog : SERVER.smtp.account 

2016-04-20 17:11:39 Dialog : SERVER.smtp.password *****

2016-04-20 17:11:39 Dialog : SERVER.smtp.crypt FALSE

2016-04-20 17:11:40 Dialog : PARAM_Dlg_SdShowDlgEdit_Enable-PROXY

2016-04-20 17:11:43 Dialog : SERVER.PROXY.active 

2016-04-20 17:11:43 Dialog : SERVER.PROXY.host 

2016-04-20 17:11:43 Dialog : SERVER.PROXY.port 

2016-04-20 17:11:43 Dialog : SERVER.PROXY.account 

2016-04-20 17:11:43 Dialog : SERVER.PROXY.password *****

2016-04-20 17:11:43 Dialog :  

2016-04-20 17:11:43 Dialog :  

2016-04-20 17:11:44 Dialog : PARAM_Dlg_Radio_Options-STARTMODUS

2016-04-20 17:11:47 Dialog : start.AUTO_START TRUE

2016-04-20 17:11:47 Dialog : start.MANUAL_START FALSE

2016-04-20 17:11:47 Dialog : start.DONT_CHANGE_START FALSE

2016-04-20 17:11:50 Dialog : Dlg_SdStartCopy

2016-04-20 17:11:54 ###### START ####IDS_Get_Runable_run_Status######

2016-04-20 17:11:54 # command : list 

2016-04-20 17:11:58 #  stderr: Unable to add node localhost to ensemble. 

2016-04-20 17:11:58 #  stderr: Could not connect to http://localhost:9001/rest. Make sure that an agent is running on this machine and that the specified port is correct. Also check if you used the right protocol to communicate with the agent (you used HTTP, try HTTPS). 

2016-04-20 17:11:58 # ###### END ####IDS_Get_Runable_run_Status######

2016-04-20 17:11:58 command : stopall 

2016-04-20 17:12:02  stderr: Unable to add node localhost to ensemble. 

2016-04-20 17:12:02  stderr: Could not connect to http://localhost:9001/rest. Make sure that an agent is running on this machine and that the specified port is correct. Also check if you used the right protocol to communicate with the agent (you used HTTP, try HTTPS). 

2016-04-20 17:12:02 command : quick killall 

2016-04-20 17:12:06  stderr: Unable to add node localhost to ensemble. 

2016-04-20 17:12:06  stderr: Could not connect to http://localhost:9001/rest. Make sure that an agent is running on this machine and that the specified port is correct. Also check if you used the right protocol to communicate with the agent (you used HTTP, try HTTPS). 

2016-04-20 17:13:00 CMDLINE : addon "TARGETDIR=C:\SoftwareAG\ARIS9.8"

2016-04-20 17:13:00 exit : (REMOVEONLY  == 0) && (UPDATEMODE == FALSE)

 

 

ARIS Cloud Agent Error

Any help will be appreciated.

 

Thanks in advance,

Guilherme Dayoub.

by Zuheb Zeeshan (Zee)
Posted on Fri, 04/22/2016 - 13:20

Dear Guilherne,

I believe the agent was not installed properly during your Installation, could you please install/update agent manually from the setup folder 

 

Cheers,

ZZ

 

0
by Ankit Malik
Posted on Mon, 05/16/2016 - 06:57

I am getting the below error very frequently. Can anyone pls help

0
by Runé Becker
Badge for 'Mastermind' achievement
Posted on Thu, 05/19/2016 - 22:19

Dear Ankit,

It's quite difficult to deliver technical support via this forum. There are usually many possible reasons which could be much better sorted out via a support ticket.

Cheers

Rune

0
by JAI VISHWAKARMA
Posted on Fri, 06/03/2016 - 11:04

@Ankit, I believe the error could be due to connection between your server and the client. As Rune suggested, it would be great to open a ticket or try to follow the steps in a reverse engineering pattern to see what's wrong. It should definitely help. I have also attached a ARIS server installation guide for you.

0

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