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ARIS Business Publisher - export to HTML problem

jacekd's picture
by Jacek Domon in Professional ARIS posted on 2017-12-05

Hi Community,

I am experiencing a problem with export to HTML with ARIS Business Publisher (ARIS 7.2) .

When trying to export a large model using "Export to HTML" mechanism the connection to server is being lost repeatedly.
Model size in Y-dimension is close to ARIS known limit (but still below 50000 points).

I assume, there might be not enough memory available for the Publisher process to generate the image of the model. But server has 32GB RAM available so this should be sufficient.

Is there any way to avoid this error? Maybe some server-side setting for max file size?

Best regards,
Jacek

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