JH

I am having issue to upgrade Aris Architect and Designer from 9.6 to 9.8. Here is what I did:

- On Windows 2012 Server, tested the Aris 9.6, and it worked file, then uninstalled it, and deleted the c:\softwareAG folder

- Downloaded the 9.8 version, run the setup.exe, accepted the agreement, chose all the components, uploaded the license key, and click install, everything went Okay, and there was no error in the installation log either.

- Once the installation completed, I ran the Aris Architect and Designer 9.8, enter password manager, then after a few minutes, it kept telling me the "Server "Local" cannot be started".

- I looked at the services, and ARIS LOCAL 9.8 was started

- I looked at the ARIS start log file, found that the "cloudsearch_local" failed to start, but have no idea what it is and how to fix. 

I uploaded the log file in the 

 

Any suggestions are highly appreciated.

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