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Very Slow Downloads Aris10

johnjackson's picture
by John Jackson in User Support posted on 2018-02-07

Hi,

Previous downloads of ARIS have been slow & I had hoped that this issue would be rectified with ARIS 10. However this doesnt seem the case. Can anyone offer any suggestions as how to reduce the download time from 2 days (40kb/s)  to hours?

The official line is for the download time to be 1 hour. But for me it takes +24hrs irrespective of whether I'm on a high speed university connection or at ADSL at home. 

Regards

John

 

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Rune Becker posted on 2018-02-07

Dear John,

Did you already try downloading via HTTP?

Cheers
Rune

John Jackson posted on 2018-02-07

Hi Rune, I only have the ftp address not an http. Where can I find the http details?

Regards

John

 

 

Milan Slivka posted on 2018-02-07

Use HTTPS, that works for me. You can select that in ARIS Download Centre.

Rune Becker posted on 2018-02-08

The ARIS Download Center offers 4 protocolos: HTTP, HTTPS, FTP, FTPS:

If you still have issues, please contact our support. The Contact button brings you to this page:
https://www.softwareag.com/corporate/contact/default

Cheers
Rune

John Jackson posted on 2018-02-11

Thanks for your help Rune. https worked well.