Business Process Analysis (BPA) has been around for more than 25 years, focusing on identifying business process-related issues and finding solutions. In the course of time, BPA has thus developed step by step. However, the rise of social and cloud technology is now bringing BPA to a complete new level. BPA + social + cloud form a great partnership to bring process improvement to the masses.
Read my blog post on Reality Check to learn more. You will find a link to a webcast, held by Sandy Kemsley, which deep dives on that topic.
Joerg
