lbala's picture


While trying to import XML (ARIS, I encountered an error that 

"XYZ Worflow Library: symbol Merge is locked by user1@default"

and the import terminated. When I contacted support, I was asked to use the ARIS Server Administrator and use the command called "freesymbollocks <dbname>". When I list all the databases in my installation, I see the "XYZ Workflow Library" in the list. However, when I ran the freesymbollocks command, it does not seem to recognize the database.

Has anyone successfully ran this command? If so, can you please let me know the correct syntax that I should use?

Thank you very much!

Best rgds,


Tags: ARIS Architect