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Hi, 

I have a macro (Whitch execute a report) trigged by an event, so when executing it it takes more time then when it's executed is script module !!

Do you have any idea of what is ?

Thanks in advance

Yassine

by Sebastian Stein
Posted on Fri, 08/20/2010 - 08:34

It could be that the event doesn't fire that often and therefore your report doesn't get executed immediately. But if that's not the case the best would be to contact our support hotline in case you got a valid support contract.

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by Markus Werner
Posted on Fri, 08/20/2010 - 08:35

Hi Yassine,

how long is the difference?

Have you some other macros registered to the same event?

Regards,

Markus

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by Yassine Mahlaoui Author
Posted on Fri, 08/20/2010 - 23:03

Hi Markus,

The macro is trigged by a double click on an object (And the macro execute a report) in fact a small modal window shows when it is executing (This not appears where I execute only the report). The time of execution is about five or six times maybe more !!

Best regards,

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by Markus Werner
Posted on Tue, 08/24/2010 - 14:48

Hi Yassine,

sorry for my delayed answer.

Which ARIS version do you use? We changed there some performance bugs with service release 6 for ARIS 7.1.

Regards,

Markus

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by Yassine Mahlaoui Author
Posted on Tue, 08/24/2010 - 15:18

Hi Markus,

I'm using ARIS 7.1 (SR 2010_05)

Regards,

Yassine

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by Markus Werner
Posted on Tue, 08/24/2010 - 15:29

Hi Yassine,

is it possible for you to update to SR6 or SR7.

Regards,

Markus

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by Yassine Mahlaoui Author
Posted on Tue, 08/24/2010 - 15:34

Hi Markus,

It's possible, is there any patch to install ?

Regards,

Markus

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by Markus Werner
Posted on Tue, 08/24/2010 - 15:36

Hi Yassine,

just install SR 2010_06 or SR 2010_07 which include the patch.

Regards,

Markus

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by Yassine Mahlaoui Author
Posted on Tue, 08/24/2010 - 15:47

Thanks Markus,

Helpful as always

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by Markus Werner
Posted on Tue, 08/24/2010 - 15:48

You are welcome.

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by Yassine Mahlaoui Author
Posted on Fri, 08/27/2010 - 00:44

Hi Markus,



I installed SR2010_07, it's awesome, you have done well: it's much better in terms of execution time.

Regards,

Yassine

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by Markus Werner
Posted on Fri, 08/27/2010 - 08:27

Thank you.

Regards,

Markus

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