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local standard database system doesn't install in silent mode

massimod's picture
by massimo do in Administration & User Management posted on 2016-11-15

Hi,

i'm trying to install aris 9.8 client with local standard database system. Following the instruction manual this is what i do:

1. Copy the directories ARIS_Client and Setup_Data from cd to my pc

2. From the folder in my pc I run setup.exe /r /f1"c:\iss\setup.iss" to get the setup.iss file

3. Installshield wizard starts and i choose to install all products and i choose the option to install with local standard database system. I give the installer the license zip file too.

4. setup completes successfully and if i run architect and designer, it prompts for the LOCAL connection, which is what i expect.

5. Now i put the setup.iss file in the aris_client folder, uninstall aris client, delete the c:\users\xxx\aris90 folder

6. i put the following silent.txt file in the aris_client folder

TARGETDIR=C:\ARIS\ARIS9.8
product=Platform
clientproduct=all
LANGUAGES=de;en
ProgramGroup=ARIS
DESKTOPLINKS=FALSE
LOCAL.ENABLED=TRUE
lic.source=c:\license\License.zip

7. i run setup.exe -s silent

8. setup runs in silent mode but when it finishes, i get all aris product installed but no local standard database system. Actually if i go into c:\aris\aris9.8\localserver folder, i only have the logs folder. If i run architect and designer, LOCAL connection window no longer pup up.

What's wrong?

Thanks in advance,

Massimo

 

 

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Rune Becker posted on 2016-11-15

Dear Massimo,

Did you already try to keep the license file in the same folder where you start setup.exe?

Cheers
Rune

massimo do posted on 2016-11-16

Hi Rune, no i didn't.

I'm going to try it right now.

Unfortunately it didn't work....I put the license.zip in the same folder as setup.exe. I modified the silent.txt file accordingly, run setup -s silent but no local db installed.

Probably this issue has something to do with the license....in fact if i run normal setup (no silent mode) and i don't provide the license in the wizard, the result is the same, that is, everything installed but the local database....

PS: i didn't mention that i run on windows 10 v.1607

Any idea??

Rune Becker posted on 2016-11-16

The license.zip must contain at least a license for ARIS Architect. If that's the case, you can't find an error in ARIS_Install.log, then please contact Global Support ARIS via Empower: https://empower.softwareag.com/eservice/

Cheers
Rune

massimo do posted on 2016-11-16

Dear Rune, thanks for your support.

No explicit errors found in the ARIS_install.log file, nor stderr prints....

I think the license.zip is ok, because i am able to install all aris products with the local database through a standard setup. It doesn't work with the silent install. I'am sure that during silent install the silent.txt file has been read, 'cause if I change the TARGETDIR then aris install folder changes accordingly.

 

Rune Becker posted on 2016-11-17

Which ARIS version are you using? See version.txt next to setup.exe.

massimo do posted on 2016-11-21

it says:

version=98.5.0.1091879

cl=//ALL/rel/9.8/98.5.0

agent.version=98.5.0.1091879