Milan Slivka's picture

We are migrating one of our projects from on-premise ARIS Design 9.8SR7 server instance to ARIS Cloud Advanced.

I have admin access to ARIS Cloud Administrator and I wanted to import custom filters (Symbols, Attributes, Derived model types) and templates prior to the database import. However I am getting following message: To import the file you must have the 'ARIS Access' license privilege. 

Firstly, how do I get ARIS Access license because in user management I can see only Designer and Viewer license and Administrator privilege.

Secondly, if the ARIS Access license is required but not available what is the option Import filter for?