Unable to run ARIS. Error while setting up the server environment

Hi,

if you click onto details, you can see some exception stack, this should give us more information.

Bye,

Frank

Thu Sep 19 12:01:01 WAT 2019: Unable to run ARIS. Error while setting up the server environment.

com.idsscheer.aris.server.common.ASystemProperties.getProperty(Unknown Source)

com.idsscheer.aris.server.launcher.AArisLauncher.initJavaLibraryPath(Unknown Source)

com.idsscheer.aris.server.launcher.AArisLauncher.<init>(Unknown Source)

com.idsscheer.aris.expresslauncher.AExpressLauncher.startServer(AExpressLauncher.java:419)

com.idsscheer.aris.expresslauncher.AExpressLauncher.access$200(AExpressLauncher.java:59)

com.idsscheer.aris.expresslauncher.AExpressLauncher$3.run(AExpressLauncher.java:406)

java.lang.Thread.run(Unknown Source)

am seeing the error above

Hi,

please delete the folder %userprofile%\ARISExpress and restart Express, this should extract the files again.

Bye,

Frank

I cant find any folder with name %userprofile%\ARISExpress.. but I saw User.cfg in config folder...Where can i locate folder

please... i really need to install the Package

Hi,

just in case this is a double posting (of user Ms. ugochukwu Ugo) please do double posting.

Most likely you do not have write access to your user profile?

Please contact you IT and/or try installing with an admin user.

Thanks,

Frank

I once successfully installed it on my system and mistakenly uninstalled it. Am trying to reinstall but am seeing the error. I also tried Run as Administrator and still same Error persists.



PLease I really need your urgent help on this issue.

Thank you,

Magnus