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Problem with installation of ARIS10.0

Nikita Timofeev's picture
by Nikita Timofeev in University Relations posted on 2017-11-28

Hello, I can't install ARIS (chose option WITH Local Database). When I looked in log file, found there such line:

"URL localhost Nummer: 10005  String:CommandResult{result=null, error=null, errors=[Error [ message="Node apparently not reachable due to some unexpected error", error code= NODE_UNREACHABLE]], warnings=[]}"

And further the installation is interrupting. What reasons of this could be? I need to use ARIS just for university (to make course project) and use e-mail that was created by university department

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Ranjitha R Venkataramanan posted on 2017-11-28

Hello Nikita,

Could you please upload your log file here? Or email it to UniversityTech@softwareag.com.

Regards,

Ranjitha

Nikita Timofeev posted on 2017-11-28

Hello Ranjitha,
attached

Ranjitha R Venkataramanan posted on 2017-11-28

Hello Nikita,

What is your installation path? Please try installing directly in "C:\" not in "C:\Program Files" or  ""C:\Program Files (x86)"..

Regards,

Ranjitha

Nikita Timofeev posted on 2017-11-30

I did, but it doesn't affect :(

Rune Becker posted on 2017-12-05

Dear Nikita,

If the problem still exists, please provide also the ARIS_Install_full.log to us.

Thanks in advance!

Cheers
Rune

Nikita Timofeev posted on 2017-12-09

Yes, exists