Error with repository server

Posted by Pierre-Alain MILLET

Posted on Tue, 03/22/2016 - 16:26 in Administration & User Management

Hello,

surprise this morning.. error when trying to connect to a tenant..

error screen copy in french attached...

But others tenants are OK..

I've stopped/start all services... idem

unfortunately.. i've made a big work on this tenant to prepare a new student project...

thanks in advance for any help

pam

File attachments

error connection tenant.png

20.5k

by Pierre-Alain MILLET Author

Posted on Wed, 03/23/2016 - 11:43

first step... this is user dependant... using user system, no problem...

but, seems to have no change for the user in error, rights are OK... ??

pam

by Frank Weyand

Posted on Wed, 03/23/2016 - 13:05

Hi,

please clean the directory "%userprofile%/ARIS90/log", reproduce it again, and paste the content of the log files here.

Bye,

Frank

by Pierre-Alain MILLET Author

Posted on Tue, 03/29/2016 - 10:23

herewith (zip) and hereafter...

thanks for your help

pam

a empty file named exception_ARIS__CHOOSE_CONNECTION_29_mars_2016_10-14-00./log

and ARIS___29_mars_2016_10-14-00.log

lines around the error message

2016-03-29 10:14:23,790 com.aris.modeling.common.core.ADebug.println(ADebug.java:87) - [server access] starting client profile ...
com.aris.modeling.common.core.ADebug.println

2016-03-29 10:14:23,791 com.aris.modeling.common.core.ADebug.println(ADebug.java:87) - [server access] asking server dispatcher for new BL manager ...
com.aris.modeling.common.core.ADebug.println

2016-03-29 10:14:34,170 com.aris.modeling.client.container.serveraccess.AServerContext.getUserToken(AServerContext.java:877) - cannot login
com.aris.modeling.client.container.serveraccess.AServerContext.getUserToken

com.aris.modeling.common.serverremoteapi.cscommon.umc.UMCLoginException: Impossible de communiquer avec le serveur de répertoire.
    at com.aris.modeling.common.serverremoteapi.cscommon.umc.UMCLogin.authenticateOnServer(UMCLogin.java:258)
    at com.aris.modeling.common.serverremoteapi.cscommon.umc.UMCLogin.authenticate(UMCLogin.java:125)
    at com.aris.modeling.client.container.serveraccess.AServerContext.getUserToken(AServerContext.java:868)
    at com.aris.modeling.client.container.serveraccess.AServerContext.connectBLManager(AServerContext.java:794)
    at com.aris.modeling.client.container.controller.AServerAccessController.connectBL(AServerAccessController.java:385)
    at com.aris.modeling.client.container.controller.AServerAccessController.connectServer(AServerAccessController.java:155)
    at com.aris.modeling.client.container.controller.AServerAccessController.connectDefaultServer(AServerAccessController.java:180)
    at com.aris.modeling.client.serverproxy.common.logic.ALoginContextHelper.doLoggingWithContext(ALoginContextHelper.java:99)

File attachments

log.zip