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Not able to connect project room

pavanpalve's picture
by Pavan Palve in ARIS Cloud Support posted on 2016-12-08

Hey Guys,

I have set up project room and I am trying to launch it. I am getting blank screen.

I dont know what is the issue. Could you please support me?

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Christoph Lorenz posted on 2016-12-08

Hi 

Could you please test it with another browser? What browser do you use?

regards

Christoph

Pavan Palve posted on 2016-12-09

Hi Christoph,

Thanks for the reply.

I am using IE 11. Should I use another browser?

Christoph Lorenz posted on 2016-12-09

Hi 
If you have another one you could test if you have the same effect there?

But did you e.g enable the Enterprise mode for IE 11?

We have the following restrictions:

Connecting to ARIS Cloud Portal using IE10 + IE 11 with NON-standard Browser configuration leads to white page. Workaround: Changing the Compatibility mode or the Document mode to IE9.

Enterprise mode of Internet Explorer 11 is not supported. (due to various control incompatibilties)

Best regards

Christoph