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Unable to use ARIS. after installation

sayali patkar's picture
by Sayali Patkar in University Relations posted on 2017-04-21


I am a student & am using ARIS for business process modeling. I have downloaded the ARIS using university relations. As it says in installation instuctions, I followed following steps

  • Accept the license agreement
  • Activate both ARIS Architect/Designer and ARIS UML Designer checkboxes
  • Choose whether you want to use a local database system  (As my system is not 64 bit, I had to choose other server option)

After this installation started directly, it did not even ask for license key, like it is mentioned in installation instruction and when I try to run the software I get the attached screen. I do not know what server information do I need to put. Hope to get resolution of this issue soon, non working software after 4GB download is really saddening :(

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Frank Weyand posted on 2017-04-24

Well, uh...

you just installed the client. Logically, you need to ARIS Business Server to connect to.

The "LOCAL" server is a small ARIS Business Server, that can be used locally in case you do not have a ARIS server installation.