SS

I am trying to finish the installation of ARIS Express, but I cannot get it past the Enter Login Data.  Obviously I have created a community account and Java is set to use Internet settings.  The error dialog mentions checking the system's proxy settings, but it does not say what to check it for?   Also, on the IE11 version there does not seem to be "proxy settings", at least that I can find.

Any suggestions?

Thanks

by Miro Goepel
Posted on Fri, 04/08/2016 - 10:39

Dear Mr. Shimer,

I assume you have already read the FAQ regarding connection issues: http://www.ariscommunity.com/aris-express/installation-faq#https

If you're using the Microsoft Windows installable file, then it may be possible that ARIS Express is not able to pass your proxy to establish a connection with ARIS Community. In that case, please contact your company's IT support to enable ARIS Express to pass the proxy. In addition, please make sure that ARIS Express is not blocked by a firewall.

0

Featured achievement

Rookie
Say hello to the ARIS Community! Personalize your community experience by following forums or tags, liking a post or uploading a profile picture.
Recent Unlocks

Leaderboard

|
icon-arrow-down icon-arrow-cerulean-left icon-arrow-cerulean-right icon-arrow-down icon-arrow-left icon-arrow-right icon-arrow icon-back icon-close icon-comments icon-correct-answer icon-tick icon-download icon-facebook icon-flag icon-google-plus icon-hamburger icon-in icon-info icon-instagram icon-login-true icon-login icon-mail-notification icon-mail icon-mortarboard icon-newsletter icon-notification icon-pinterest icon-plus icon-rss icon-search icon-share icon-shield icon-snapchat icon-star icon-tutorials icon-twitter icon-universities icon-videos icon-views icon-whatsapp icon-xing icon-youtube icon-jobs icon-heart icon-heart2 aris-express bpm-glossary help-intro help-design Process_Mining_Icon help-publishing help-administration help-dashboarding help-archive help-risk icon-knowledge icon-question icon-events icon-message icon-more icon-pencil forum-icon icon-lock