Unable to download ARIS express installation file

Posted by Thana Swamy

Posted on Tue, 12/20/2011 - 05:06 in Professional ARIS

I am trying to download to a Windows 7 laptop using mobile broadband. I have tried to download and save the installation file to disk, and also tried executing the download file without saving to disk.

In both cases I get "download interrupted" after a few minutes. Nothing happens until I click resume, whereby the download starts from 0% again. I have not managed to download the file even after 8 attempts. Can someone advise - what am I doing wrong?

16.9k

by Sebastian Stein

Posted on Tue, 12/20/2011 - 11:49

Hhhm, we rely on a well-known external provider to serve the installation file. It is very unlikely that they have any problems in their delivery network. Have you tried again on a more stable connection like wired LAN?