threatuser's picture

After installing the most recent version of ARIS Express, I am not able to run the application due to the following error as soon as I try to open it:  "The program can't start because MSVCR100.dll is missing from your computer.  Try reinstalling the program to fix this problem.  I have uninstalled, reinstalled, looked for the missing file an tried to drop one in the C:\Program Files\ARIS Express\client folder.  Nothing is working.  The only progress I was able to make was after dropping the file in the listed path above, I get an error saying it is the wrong version of the file.  So, it seems that the installation file is not putting any version of this file in the location that it is being called from.  Any suggestions?  Thank you.