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Problem with Link Attribute in ARIS Publisher

umutaltin's picture
by Umut Altin in Professional ARIS posted on 2017-08-03

Hello,

We are currently having a very frustrating experience trying to get links to work on ARIS Publisher.

Links are defined as system attributes and we are using a publisher export profile that enables links. However, when we click on the link or copy the link in the export, we discover that it changes the link by adding the publisher server's address before the actual link that we previously defined.

We checked all topics listed below and tried the solutions. It almost seems like I am missing something very simple. Is there a way to fix this and just "click" on links on Publisher and go where you can go on ARIS client?

http://www.ariscommunity.com/users/franzinm/2011-03-24-link-attribute-does-not-work-model-using-business-publisher

http://www.ariscommunity.com/users/pjaugon/2009-10-20-how-launch-links-business-publisher-model

http://www.ariscommunity.com/users/lenlion/2010-08-02-aris-publisher-problem

 

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Rune Becker posted on 2017-08-08

Dear Umut,

I think you should ask Global Support ARIS (via Empower/eService suppotr ticket) whether that issue is known, and more importantly how to resolve it.

Cheers
Rune