W Engelbrecht's picture

Hi All,

We've encountered a problem at one of our client sites.

The ARIS v9.8 Agent running on Windows 2012 R2 server does not want to start.

When trying to run the ARIS Server Administrator, we get the error "ARIS Agent not running".

When looking at the services, it shows as Stopped, if you select Start service, it fails.

What will the impact be if we reinstall ARIS Agent?

 

Thanks,

Willem