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Smart design closing problem

YvesSobeys123's picture
by Yves Hugron in ARIS Express posted on 2016-04-19

I

After opening smart design engine in aris express, I' m unable to close it and do anything in the software.

The only way to way out is by closing the program in task manager.

I'll try to reload the version and delete the installation and reinstall. I still have this problem.

I'm on Win 7

Something I don't understand or it's an installing problem

 

Yago

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Frank Weyand posted on 2016-04-21

Hi,

could you attach the log files in "%userprofile%\ARISExpress\log" and "%userprofile%\ARISExpress\server\log"?

Thanks, Frank