Tuesday, November 24, 2020 - 10:30

With the release of ARIS Process Mining-aaS, process mining is more accessible than ever before due to its easy-to-use interface supported by advanced technical capabilities. This makes ’now’ the perfect time to apply this innovative toolset to the world of CX and achieve Customer Experience excellence!

Using Order-to-Cash as an example, we will guide you through a journey of using process mining to create visibility of how your customers engage with you and what your operations teams are really doing day-to-day. Assess how this is impacting customer satisfaction and key process touchpoints, before leveraging these insights to identify & realise CX improvements.

This joint BPM-D & Software AG webinar will be hosted on the 24th November 10:30 – 11:30CET – sign-up today!