AB

Hi Team,

I have installed ARIS 10.5 and created a "testclient". However when I am trying to start the runnables , the analysis server (as) is getting started successfully but the client server (cs) is not starting. I am getting the below logs. Please know that I am very much new to ARIS hence it may be a redundant question. Please help.

I: 03/08/21 19:19:58 [SRV] Connecting user PPMUSER with jdbc:sqlserver://localhost:1433;selectMethod=cursor;databaseName=PPMDB...
I: 03/08/21 19:19:58 [SRV] ARIS Process Performance Manager 10.5.1.0.702
I: 03/08/21 19:19:58 [SRV] Database version used: 14.00.3370.
I: 03/08/21 19:19:58 [SRV] JDBC driver used: Microsoft JDBC Driver 9.2 for SQL Server (9.2.1.0).
E: 03/08/21 19:19:59 [SRV] Unable to establish connection to User management. The system may have been migrated to a new or not yet migrated User management. Please refer to the Migration guide for details.
    DB-Error: Invalid object name 'INTERNAL_INFO'. (1006) [208/S0002]
    Invalid object name 'INTERNAL_INFO'.    [com.microsoft.sqlserver.jdbc.SQLServerException]
S: 03/08/21 19:19:59 [SRV] Messages of component "SRV":
S: 03/08/21 19:19:59 [SRV]     1 error(s)

Regards
Abir

Featured achievement

Rookie
Say hello to the ARIS Community! Personalize your community experience by following forums or tags, liking a post or uploading a profile picture.
Recent Unlocks

Leaderboard

|
icon-arrow-down icon-arrow-cerulean-left icon-arrow-cerulean-right icon-arrow-down icon-arrow-left icon-arrow-right icon-arrow icon-back icon-close icon-comments icon-correct-answer icon-tick icon-download icon-facebook icon-flag icon-google-plus icon-hamburger icon-in icon-info icon-instagram icon-login-true icon-login icon-mail-notification icon-mail icon-mortarboard icon-newsletter icon-notification icon-pinterest icon-plus icon-rss icon-search icon-share icon-shield icon-snapchat icon-star icon-tutorials icon-twitter icon-universities icon-videos icon-views icon-whatsapp icon-xing icon-youtube icon-jobs icon-heart icon-heart2 aris-express bpm-glossary help-intro help-design Process_Mining_Icon help-publishing help-administration help-dashboarding help-archive help-risk icon-knowledge icon-question icon-events icon-message icon-more icon-pencil forum-icon icon-lock