AN

Hello,

I face the following problem: if I am not using Aris for several hours (after signing in) or if I close the internet connection, the project room is locked and for a long time, I can't use it (2 days).

Do you know how can I unlock faster the project room? Or why is it happening? I think for 2 days now I will not be able to acces Aris :(

 

Thank you.

 

by Eva Klein
Badge for 'Community Team' achievement
Posted on Tue, 08/04/2020 - 15:48

Dear Alexandra,

do you get an error message?

Please logout from mc.ariscloud.com, clear your browser cache and login again on mc.ariscloud.com.

I hope that will help you.

Eva

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