Error message after synchronizing step ARIS 9.8 with Solman 7.1

In our actual sync-project (ARIS 9.8.5 -> SolMan 7.1) we pretty much have the same problem as Aline has. Our logfile (german language setting) states:

Thu Sep 15 16:30:03 CEST 2016 - Synchronisiere: Prozessschritt 'System interface E2E5100 '

Thu Sep 15 16:30:03 CEST 2016 - Fehler beim Zugriff auf das Element 'Prozessschritt System interface E2E5100 ' im SAP-System. Die Synchronisation der abgeleiteten Elemente wird abgebrochen.

Thu Sep 15 16:30:03 CEST 2016 - Die Fehlermeldung lautet: 'COULD_NOT_SET_GLATT_ROLLOUT'

Can somebody help / clarify theses log entries?

Any help would be great! As far as I can tell there is no formal documentation for the sync-error-messages....

Cheers, Robert

I am not an SAP expert, but I found a hint which I can't guarantee that it helps.

When facing the error "COULD_NOT_SET_GLATT_ROLLOUT" then activate "Global Rollout Functionality Active" in the project data on SAP side.

I hope this helps. If not, please contact Software AG Global Support ARIS.

Cheers

RUne

Thank you Rune for your help. I will double check that (topic) with our SAP guys.

So far my experience with that error message is, that the affected nodes (processes / process steps) nevertheless have been synchronized. Funny isn't it?!