AC

We are receiving an error after the synchronizing ARIS (version 9.8) with Solman 7.1: COULD_NOT_SET_GLATT_ROLLOUT.

Can someone can help?

File attachments
by Robert Kulis
Posted on Wed, 10/12/2016 - 16:47

In our actual sync-project (ARIS 9.8.5 -> SolMan 7.1) we pretty much have the same problem as Aline has. Our logfile (german language setting) states:

Thu Sep 15 16:30:03 CEST 2016 - Synchronisiere: Prozessschritt 'System interface E2E5100 '

Thu Sep 15 16:30:03 CEST 2016 - Fehler beim Zugriff auf das Element 'Prozessschritt System interface E2E5100 ' im SAP-System. Die Synchronisation der abgeleiteten Elemente wird abgebrochen.

Thu Sep 15 16:30:03 CEST 2016 - Die Fehlermeldung lautet: 'COULD_NOT_SET_GLATT_ROLLOUT'

Can somebody help / clarify theses log entries?

Any help would be great! As far as I can tell there is no formal documentation for the sync-error-messages....

Cheers, Robert

0
by Runé Becker
Badge for 'Mastermind' achievement
Posted on Wed, 10/12/2016 - 17:29

I am not an SAP expert, but I found a hint which I can't guarantee that it helps.

When facing the error "COULD_NOT_SET_GLATT_ROLLOUT" then activate "Global Rollout Functionality Active" in the project data on SAP side.

I hope this helps. If not, please contact Software AG Global Support ARIS.

Cheers

RUne

0
by Robert Kulis
Posted on Wed, 10/19/2016 - 13:54

In reply to by rbe

Thank you Rune for your help. I will double check that (topic) with our SAP guys.

So far my experience with that error message is, that the affected nodes (processes / process steps) nevertheless have been synchronized. Funny isn't it?!

0

Featured achievement

Question Solver
Share your expertise and have your answer accepted as best reply.
Recent Unlocks
  • BZ
  • Profile picture for user TEF_Bernd
  • ПЦ
  • CR
  • BH
  • PacMan

Leaderboard

|
icon-arrow-down icon-arrow-cerulean-left icon-arrow-cerulean-right icon-arrow-down icon-arrow-left icon-arrow-right icon-arrow icon-back icon-close icon-comments icon-correct-answer icon-tick icon-download icon-facebook icon-flag icon-google-plus icon-hamburger icon-in icon-info icon-instagram icon-login-true icon-login icon-mail-notification icon-mail icon-mortarboard icon-newsletter icon-notification icon-pinterest icon-plus icon-rss icon-search icon-share icon-shield icon-snapchat icon-star icon-tutorials icon-twitter icon-universities icon-videos icon-views icon-whatsapp icon-xing icon-youtube icon-jobs icon-heart icon-heart2 aris-express bpm-glossary help-intro help-design Process_Mining_Icon help-publishing help-administration help-dashboarding help-archive help-risk icon-knowledge icon-question icon-events icon-message icon-more icon-pencil forum-icon icon-lock