AM

category: ARIS Express

description of problem I can not run the aris express software since last week (installed and worked fine from June till then).  I receive the warning

step-by-step instruction

1) open desktop and click on the desktop icon. Next a screen appears asking the following program to make changes - java SE runtime environment 7 update 7 - select yes (if you select no, it stops the program from running).  Finally,an error appears - unable to launch the program.

JNLParseException[ Could not parse launch file. Error at line 1.]

 at com.sun.javaws.jnl.XMLFormat.throwNewException(Unknown Source)

 at com.sun.javaws.jnl.XMLFormat.parse(Unknown Source)

 at com.sun.javaws.jnl.LaunchDescFactory.buildDescriptor(Unknown Source)

 at com.sun.javaws.jnl.LaunchDescFactory.buildDescriptor(Unknown Source)

 at com.sun.javaws.jnl.LaunchDescFactory._buildDescriptor(Unknown Source)

 at com.sun.javaws.jnl.LaunchDescFactory.buildDescriptor(Unknown Source)

 at com.sun.javaws.jnl.LaunchDescFactory.buildDescriptor(Unknown Source)

 at com.sun.javaws.Main.launchApp(Unknown Source)

 at com.sun.javaws.Main.continueInSecureThread(Unknown Source)

 at com.sun.javaws.Main.access$000(Unknown Source)

 at com.sun.javaws.Main$1.run(Unknown Source)

 at java.lang.Thread.run(Unknown Source)

WARNING: <META> tag is not closed correctly Exception parsing xml at line 1

 at com.sun.deploy.xml.XMLParser.parseXMLElement(Unknown Source)

 at com.sun.deploy.xml.XMLParser.parseXMLElement(Unknown Source)

 at com.sun.deploy.xml.XMLParser.parseXMLElement(Unknown Source)

 at com.sun.deploy.xml.XMLParser.parseXMLElement(Unknown Source)

 at com.sun.deploy.xml.XMLParser.parseXMLElement(Unknown Source)

 at com.sun.deploy.xml.XMLParser.parseXMLElement(Unknown Source)

 at com.sun.deploy.xml.XMLParser.parseXMLElement(Unknown Source)

 at com.sun.deploy.xml.XMLParser.parse(Unknown Source)

 at com.sun.javaws.jnl.XMLFormat.throwNewException(Unknown Source)

 at com.sun.javaws.jnl.XMLFormat.parse(Unknown Source)

 at com.sun.javaws.jnl.LaunchDescFactory.buildDescriptor(Unknown Source)

 at com.sun.javaws.jnl.LaunchDescFactory.buildDescriptor(Unknown Source)

 at com.sun.javaws.jnl.LaunchDescFactory._buildDescriptor(Unknown Source)

 at com.sun.javaws.jnl.LaunchDescFactory.buildDescriptor(Unknown Source)

 at com.sun.javaws.jnl.LaunchDescFactory.buildDescriptor(Unknown Source)

 at com.sun.javaws.Main.launchApp(Unknown Source)

 at com.sun.javaws.Main.continueInSecureThread(Unknown Source)

 at com.sun.javaws.Main.access$000(Unknown Source)

 at com.sun.javaws.Main$1.run(Unknown Source)

 at java.lang.Thread.run(Unknown Source)

 

 

  • operating system used windows 7 (Windows XP Service Pack 2)
  • GUI language not sure
  • Java version 7 update 7

 

 

by Eva Klein
Badge for 'Community Team' achievement
Posted on Tue, 09/18/2012 - 14:59

Hi Andrea,

probably this article will help you to solve your problem.

Regards

Eva

0
by Helena Pesonen
Posted on Tue, 09/18/2012 - 15:12

Hello Andrea and Eva!

 

Have you done this downgrade from JAva JRE 7 to 6?

I tried to do so, but I cannot get JRE 7 to disappear from ny laptop!

Can you advice how to do that.  I try to install the earlier JRE 6, but I somehow the newest version appears... Spooky, can you help??

 

br. Helena

0

Featured achievement

Rookie
Say hello to the ARIS Community! Personalize your community experience by following forums or tags, liking a post or uploading a profile picture.
Recent Unlocks

Leaderboard

|
There is still some space in this week's top 5 for you - this is your chance to become one of our top members of this week. Register now to start collecting points!
icon-arrow-down icon-arrow-cerulean-left icon-arrow-cerulean-right icon-arrow-down icon-arrow-left icon-arrow-right icon-arrow icon-back icon-close icon-comments icon-correct-answer icon-tick icon-download icon-facebook icon-flag icon-google-plus icon-hamburger icon-in icon-info icon-instagram icon-login-true icon-login icon-mail-notification icon-mail icon-mortarboard icon-newsletter icon-notification icon-pinterest icon-plus icon-rss icon-search icon-share icon-shield icon-snapchat icon-star icon-tutorials icon-twitter icon-universities icon-videos icon-views icon-whatsapp icon-xing icon-youtube icon-jobs icon-heart icon-heart2 aris-express bpm-glossary help-intro help-design Process_Mining_Icon help-publishing help-administration help-dashboarding help-archive help-risk icon-knowledge icon-question icon-events icon-message icon-more icon-pencil forum-icon