AW

Hello,

the PDF export of the model does not work and no report can be generated.

I see notification: 'Running report .... It is currently in the queue waiting to be processed.'

The file or report will not be generated even after 10-20 minutes.

What could be the reason for this? 

Can you help me? I need print my maps today - imminently. 

Thanks in advance.

Aneta

 

by Christoph Lorenz
Posted on Fri, 10/11/2019 - 10:45

Hi Aneta

we have fixed an issue in this area some minutes ago. Could you please check if the issue still does occure?

Thanks in advance

Christoph

0
by Aneta Wls Author
Posted on Fri, 10/11/2019 - 13:33

It still does not work on my account :( Can u chack again.

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by Aneta Wls Author
Posted on Fri, 10/11/2019 - 14:58

Christoph, Do you know something more? I really need this map for print.

0
by Aneta Wls Author
Posted on Fri, 10/11/2019 - 18:19

Christoph, do you see any chance to fix this bug today?

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by Christoph Lorenz
Posted on Mon, 10/14/2019 - 08:50

Hi Aneta

I would need more details.

What's the name of your project room?

In what region is it located?

regards

Christoph

0
by Rachele Di Saverio
Posted on Wed, 10/16/2019 - 09:46

In reply to by Christoph

Hi Christoph,

I've the same problem. Actually the problem is not just the PDF report but all the reports.

The project room name is GEAL, It is located in Italy.

Thanks 

Rachele

 

0
by Christoph Lorenz
Posted on Wed, 10/16/2019 - 16:35

Hello

The report issue should be solved in the meantime.

Could you please test?

Best regards

Christoph

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by Rachele Di Saverio
Posted on Thu, 10/17/2019 - 09:20

Hi Christoph,

now the reports work correctly!

Thanks 

Rachele

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by Danny Konovalova
Posted on Thu, 10/24/2019 - 09:44

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