Not able to login to Aris SW installed in my laptop. Please help

Comments

by André Vitor Oliveira

Posted on 2021-06-14

Hi
Usually the express tries to connect to Community to valid your account.
In this case, check your proxy settings in your Control Panel > Java and Browser Settings.
If the infomation doesn't help, please provide more details.

BR
AO

by Anu Shanavas Author

Posted on 2021-06-24

Hi Andre,

Many thanks. Proxy is not On. I am not using any VPN aswell.

I am using "Java (build 1.8.0_111-b14)" and i assume this is fine for running the Aris Express. I am adding the right username , password in the activation wizard (Validated by logging in manually to the aris community), but the wizard doesnt move forward with anything. I badly want to make use of Aris for my work related. Please let me know how you could help?