Hello Software AG family!

Been using the ARIS Advanced trial over the last month. However the trial version expired before I could back up the database.I am kindly requesting database retrieval of the room before the retention days elapses as it is deactivated. I also intend to purchase the basic version, is it possible to merge the advanced database from the trial vesion into the basic version? [See attached image for the error message.]

Please assist or advise on how to access the data as it is crucial for my school thesis.

Project room: bqabpm1


Your response will be highly appreciated.​​

Attachments:Image icon Error_message.PNG