BB

Hello Software AG family!

Been using the ARIS Advanced trial over the last month. However the trial version expired before I could back up the database.I am kindly requesting database retrieval of the room before the retention days elapses as it is deactivated. I also intend to purchase the basic version, is it possible to merge the advanced database from the trial vesion into the basic version? [See attached image for the error message.]

Please assist or advise on how to access the data as it is crucial for my school thesis.

Project room: bqabpm1

 

Your response will be highly appreciated.​​

File attachments
by Eva Klein
Badge for 'Community Team' achievement
Posted on Wed, 08/09/2023 - 15:34

Hi Balosol,

could you please try to access again. I have extended your trial until Friday (11.09.2023)  so that you can backup your data or do the upgrade from trial to paid version - you can do that in the Administration - Licence & Subscription area. 

Kind regards
Eva

0

Featured achievement

Rookie
Say hello to the ARIS Community! Personalize your community experience by following forums or tags, liking a post or uploading a profile picture.
Recent Unlocks
  • SS
  • MZ
  • Profile picture for user kbiront
  • Profile picture for user Tony Iliev
  • Profile picture for user amandeep.7.singh
  • PacMan

Leaderboard

|
icon-arrow-down icon-arrow-cerulean-left icon-arrow-cerulean-right icon-arrow-down icon-arrow-left icon-arrow-right icon-arrow icon-back icon-close icon-comments icon-correct-answer icon-tick icon-download icon-facebook icon-flag icon-google-plus icon-hamburger icon-in icon-info icon-instagram icon-login-true icon-login icon-mail-notification icon-mail icon-mortarboard icon-newsletter icon-notification icon-pinterest icon-plus icon-rss icon-search icon-share icon-shield icon-snapchat icon-star icon-tutorials icon-twitter icon-universities icon-videos icon-views icon-whatsapp icon-xing icon-youtube icon-jobs icon-heart icon-heart2 aris-express bpm-glossary help-intro help-design Process_Mining_Icon help-publishing help-administration help-dashboarding help-archive help-risk icon-knowledge icon-question icon-events icon-message icon-more icon-pencil forum-icon icon-lock