Hello Software AG family!

Been using the ARIS Advanced trial over the last month. However the trial version expired before I could back up the database.I am kindly requesting database retrieval of the room before the retention days elapses as it is deactivated. I also intend to purchase the basic version, is it possible to merge the advanced database from the trial vesion into the basic version? [See attached image for the error message.]

Please assist or advise on how to access the data as it is crucial for my school thesis.

Project room: bqabpm1


Your response will be highly appreciated.​​

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by Eva Klein
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Posted on Wed, 08/09/2023 - 15:34

Hi Balosol,

could you please try to access again. I have extended your trial until Friday (11.09.2023)  so that you can backup your data or do the upgrade from trial to paid version - you can do that in the Administration - Licence & Subscription area. 

Kind regards


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