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One of our users reported a login error when trying accessing a database using a local server. They can login correctly to the server but when they try to open the database they get a login error from java.

Is there a way to fix this?

Thanks in advance.

This is the error:

Wed Oct 16 15:00:31 ART 2019: Login error. Please contact your administrator.
com.aris.modeling.client.container.serveraccess.ADatabaseContext.createDbSession(ADatabaseContext.java:343)
com.aris.modeling.client.container.login.aris.ALoginWizard$ALoginWizardHandler.handleFinish(ALoginWizard.java:285)
com.idsscheer.framework.gui.dialog.ABaseDialog.closeDialogByOk(ABaseDialog.java:864)
com.idsscheer.framework.gui.dialog.implementation.AButtonsPanel$ADialogButton.actionPerformed(AButtonsPanel.java:161)
javax.swing.AbstractButton.fireActionPerformed(AbstractButton.java:2022)
javax.swing.AbstractButton$Handler.actionPerformed(AbstractButton.java:2348)
javax.swing.DefaultButtonModel.fireActionPerformed(DefaultButtonModel.java:402)
javax.swing.DefaultButtonModel.setPressed(DefaultButtonModel.java:259)
javax.swing.plaf.basic.BasicButtonListener.mouseReleased(BasicButtonListener.java:252)
java.awt.Component.processMouseEvent(Component.java:6539)
javax.swing.JComponent.processMouseEvent(JComponent.java:3324)
java.awt.Component.processEvent(Component.java:6304)
java.awt.Container.processEvent(Container.java:2239)
java.awt.Component.dispatchEventImpl(Component.java:4889)
java.awt.Container.dispatchEventImpl(Container.java:2297)
java.awt.Component.dispatchEvent(Component.java:4711)
java.awt.LightweightDispatcher.retargetMouseEvent(Container.java:4904)
java.awt.LightweightDispatcher.processMouseEvent(Container.java:4535)
java.awt.LightweightDispatcher.dispatchEvent(Container.java:4476)
java.awt.Container.dispatchEventImpl(Container.java:2283)
java.awt.Window.dispatchEventImpl(Window.java:2746)
java.awt.Component.dispatchEvent(Component.java:4711)
java.awt.EventQueue.dispatchEventImpl(EventQueue.java:760)
java.awt.EventQueue.access$500(EventQueue.java:97)
java.awt.EventQueue$3.run(EventQueue.java:709)
java.awt.EventQueue$3.run(EventQueue.java:703)
java.security.AccessController.doPrivileged(Native Method)
java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:74)
java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:84)
java.awt.EventQueue$4.run(EventQueue.java:733)
java.awt.EventQueue$4.run(EventQueue.java:731)
java.security.AccessController.doPrivileged(Native Method)
java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:74)
java.awt.EventQueue.dispatchEvent(EventQueue.java:730)
com.aris.modeling.client.container.common.AFocusManager.dispatchEvent(AFocusManager.java:164)
java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:205)
java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:116)
java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:109)
java.awt.WaitDispatchSupport$2.run(WaitDispatchSupport.java:190)
java.awt.WaitDispatchSupport$4.run(WaitDispatchSupport.java:235)
java.awt.WaitDispatchSupport$4.run(WaitDispatchSupport.java:233)
java.security.AccessController.doPrivileged(Native Method)
java.awt.WaitDispatchSupport.enter(WaitDispatchSupport.java:233)
java.awt.Dialog.show(Dialog.java:1084)
com.idsscheer.framework.gui.ADialog.show(ADialog.java:224)
java.awt.Component.show(Component.java:1671)
java.awt.Component.setVisible(Component.java:1623)
java.awt.Window.setVisible(Window.java:1014)
java.awt.Dialog.setVisible(Dialog.java:1005)
com.idsscheer.framework.gui.ADialog.setVisible(ADialog.java:239)
com.idsscheer.framework.gui.dialog.ABaseDialog.handleStart(ABaseDialog.java:270)
com.idsscheer.framework.gui.dialog.ABaseDialog.startDialog(ABaseDialog.java:162)
com.aris.modeling.client.container.login.aris.ALoginWizard.startWizard(ALoginWizard.java:101)
com.aris.modeling.client.container.login.aris.AARISLoginHandler.startWizard(AARISLoginHandler.java:233)
com.aris.modeling.client.container.login.aris.AARISLoginHandler.login(AARISLoginHandler.java:147)
com.aris.modeling.client.container.controller.ADatabaseAccessController.login(ADatabaseAccessController.java:92)
com.aris.modeling.client.container.controller.ADatabaseAccessController.login(ADatabaseAccessController.java:84)
com.aris.modeling.client.common.explorer.core.handler.DatabaseExpandHandler.willExpanded(DatabaseExpandHandler.java:63)
com.softwareag.aris.client.explorer.core.impl.ExplorerNodeImpl.willExpanded(ExplorerNodeImpl.java:299)
com.softwareag.aris.client.explorer.core.impl.ExplorerModelServiceImpl$1.treeWillExpand(ExplorerModelServiceImpl.java:74)
com.softwareag.aris.client.explorer.view.swing.impl.tree.treecontrol.SwingTreeControlImpl.treeWillExpand(SwingTreeControlImpl.java:268)
javax.swing.JTree.fireTreeWillExpand(JTree.java:2839)
javax.swing.JTree.setExpandedState(JTree.java:3630)
javax.swing.JTree.expandPath(JTree.java:2219)
javax.swing.plaf.basic.BasicTreeUI.toggleExpandState(BasicTreeUI.java:2286)
javax.swing.plaf.basic.BasicTreeUI.selectPathForEvent(BasicTreeUI.java:2395)
javax.swing.plaf.basic.BasicTreeUI$Handler.handleSelection(BasicTreeUI.java:3609)
javax.swing.plaf.basic.BasicTreeUI$Handler.mouseReleasedDND(BasicTreeUI.java:3663)
javax.swing.plaf.basic.BasicTreeUI$Handler.mouseReleased(BasicTreeUI.java:3651)
java.awt.AWTEventMulticaster.mouseReleased(AWTEventMulticaster.java:289)
java.awt.AWTEventMulticaster.mouseReleased(AWTEventMulticaster.java:289)
java.awt.AWTEventMulticaster.mouseReleased(AWTEventMulticaster.java:289)
java.awt.AWTEventMulticaster.mouseReleased(AWTEventMulticaster.java:289)
java.awt.AWTEventMulticaster.mouseReleased(AWTEventMulticaster.java:289)
java.awt.AWTEventMulticaster.mouseReleased(AWTEventMulticaster.java:289)
java.awt.AWTEventMulticaster.mouseReleased(AWTEventMulticaster.java:289)
java.awt.Component.processMouseEvent(Component.java:6539)
javax.swing.JComponent.processMouseEvent(JComponent.java:3324)
com.softwareag.aris.client.explorer.view.swing.impl.tree.treecontrol.SwingTreeControlImpl.processMouseEvent(SwingTreeControlImpl.java:1087)
java.awt.Component.processEvent(Component.java:6304)
java.awt.Container.processEvent(Container.java:2239)
java.awt.Component.dispatchEventImpl(Component.java:4889)
java.awt.Container.dispatchEventImpl(Container.java:2297)
java.awt.Component.dispatchEvent(Component.java:4711)
java.awt.LightweightDispatcher.retargetMouseEvent(Container.java:4904)
java.awt.LightweightDispatcher.processMouseEvent(Container.java:4535)
java.awt.LightweightDispatcher.dispatchEvent(Container.java:4476)
java.awt.Container.dispatchEventImpl(Container.java:2283)
java.awt.Window.dispatchEventImpl(Window.java:2746)
java.awt.Component.dispatchEvent(Component.java:4711)
java.awt.EventQueue.dispatchEventImpl(EventQueue.java:760)
java.awt.EventQueue.access$500(EventQueue.java:97)
java.awt.EventQueue$3.run(EventQueue.java:709)
java.awt.EventQueue$3.run(EventQueue.java:703)
java.security.AccessController.doPrivileged(Native Method)
java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:74)
java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:84)
java.awt.EventQueue$4.run(EventQueue.java:733)
java.awt.EventQueue$4.run(EventQueue.java:731)
java.security.AccessController.doPrivileged(Native Method)
java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:74)
java.awt.EventQueue.dispatchEvent(EventQueue.java:730)
com.aris.modeling.client.container.common.AFocusManager.dispatchEvent(AFocusManager.java:164)
java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:205)
java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:116)
java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:105)
java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:101)
java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:93)
java.awt.EventDispatchThread.run(EventDispatchThread.java:82)
 

Tags: ARIS 10 ARIS Architect 
Attachments:Plain text icon ARISCloudAgent.txt