We’re going to start a project and we need KPI information/ representation in our EPC and EPC row models in Business Designer. Our idea is to show in these models where is the concrete point in the process, activity or event affected and measure involved in the respective KPI.
As a second priority for the future, we would like to use this information later in the ARIS Optimizer so we don’t want to start a representation for later realize that is not useful for other analysis.
We’ve seen the KPI instance object but we’re not so sure if this is the right object and how to use it in the models.
Any ideas or which is the best practice when can follow as a starting point?
Thanks in advance
Best regards
Jaume
Stefan Ruschel on
Hello Jaume,
the KPI instance object ist a good idea. In the past we had projects with customers that used this approach in combination with a kind of kpi catalogue. They just made occurences of the kpi instance objects they used in their epc's in a kpi allocation diagramm. Within this diagram, they also modeled responsible roles to the kpi objects and made categories of the types of kpi they are going to measure. In the Business Optimizer, they imported this catalogue then and had a nice instrument to administrate their kpi project.
Hope this might help.
Regards,
Stefan