ARIS 9.8 cannot be connected to LOCAL server after installation

Hi Jochen,

sorry for the late reply. I haven't encountered that particular problem yet. Normally, a re-installation should do. Did you delete all log files (C:\user\YourName\ARIS90) after you uninstalled ARIS and restarted your computer before you installed it again? This way you can make sure to remove all of ARIS and get a clean reinstallation.

Best Regards,

Felix

Hi Jochen, hi Felix,

unfortunately I have the same problem like Jochen. I re-installed ARIS 9.8 twice (and every time I deleted all log files as you said, Felix), I've restarted Windows and I still have the same problem :(

Hi again,

I have reinstalled ARIS once again and it opened once. Then when I closed it and tried to open once again, such screen showed (attached to comment).

I don't know why it is happening...

If you will solve your problem, please let know.

Best regards,

Agnieszka Szmelter

Hi Agnieszka,

have you checked your license key is still valid?

Best Regards,

Felix

Hello again,

my license keys are valid. I reinstalled ARIS 4 times (all the time I did the same activities) and I don't know why only the last time was successful :)

Regards,

Agnieszka

Haha, yes, that's IT I guess...

I had this problem and it got fixed after I tried to connecto to a remote server and then rebooted and tried again to enter with local.