We are currently using the standard Backup Script supplied by ARIS to do nightly backups of our ARIS databases, config info, etc.
Recently we have had 2 different problems in which the scripts that did not complete successfully. In one case a password had changed, so the databases were not backed up. In the other case, the database 'hung' for some reason. The scripts did NOT generate any alerts or notifications - so we were unaware that there was a problem.
What type of error checking and alerting mechanism are you using for your Backup Scripts ? I would think that there would be standard ARIS code to identify that a problem has occurred in the script. Then each company would set up their own notification mechanism depending on their own standards and needs.
Thankfully we found this problem before we needed to do a Restore, but we would like to resolve it ASAP so that we are assured we always have a good Backup.
Thanks very much for your expertise and time !
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by Martin Schröder
Posted on Fri, 05/06/2011 - 16:38
Hello Joyce,
if your "standard Backup Script supplied by ARIS" refers to the Windows command batch there is not much comfort.
I am using arisadm71.exe in batch mode as described here, writing to a log file.
Although arisadm71 returns error codes interactively I gave up to capture them in batch mode. In addition there is no help or doc explaining their meaning.
In the log you get a timestamp of completion and "OK" after the commands arisadm71.exe backupconfig and backup all. If backup all broke on any one DB the rest would be skipped and in the end you would get no OK, but that's about it.
Before starting the reorg and backup procedures I evaluate the (DOS/CMD) errorlevel of net start | find "ARIS Business Server 7.1" >nul
In order to react you would need to parse the log file, maybe compare the list of backed up DBs against the output of arisadm71.exe list.
