Hello all,
We are currently using the standard Backup Script supplied by ARIS to do nightly backups of our ARIS databases, config info, etc.
Recently we have had 2 different problems in which the scripts that did not complete successfully. In one case a password had changed, so the databases were not backed up. In the other case, the database 'hung' for some reason. The scripts did NOT generate any alerts or notifications - so we were unaware that there was a problem.
What type of error checking and alerting mechanism are you using for your Backup Scripts ? I would think that there would be standard ARIS code to identify that a problem has occurred in the script. Then each company would set up their own notification mechanism depending on their own standards and needs.
Thankfully we found this problem before we needed to do a Restore, but we would like to resolve it ASAP so that we are assured we always have a good Backup.
Thanks very much for your expertise and time !