KL

Hi,

I try to install ARIS 9.5 client on Windows 7 x64. I selected Architect/Designer as product in the installer with local standard database system. During the installation I get the following error:

 

"Error installing components 'registry' "

 

When I check the install log, it see the following error:

11-28-2013 15:02:28 command : list > runnables.txt  2>&1

11-28-2013 15:02:30 command : set local.repository.only=false

11-28-2013 15:02:33 command : -f C:\Users\xxx\AppData\Local\Temp\{1633864D-AAD9-4250-97E7-74E815AC488F}\{51D0D3C8-4E79-4DD3-AE9F-651EEA5444C4}\repository_url.pt

11-28-2013 15:02:33   script: set remote.repository.url="http://xxx:13131/repo"

11-28-2013 15:02:39 command :2> error.txt -f C:\Users\xxx\AppData\Local\Temp\{1633864D-AAD9-4250-97E7-74E815AC488F}\{51D0D3C8-4E79-4DD3-AE9F-651EEA5444C4}\configure.pt -c "E:\ARIS\ARIS Client\generated.apptypes.cfg"

11-28-2013 15:02:39 Error at line 1 of command file C:\Users\xxx\AppData\Local\Temp\{1633864D-AAD9-4250-97E7-74E815AC488F}\{51D0D3C8-4E79-4DD3-AE9F-651EEA5444C4}\configure.pt: Could not configure runnable zoo_local (com.aris.runnables.zookeeper-run-prod-95.0.2.2) on node localhost: Unable to access remote repository at http://xxx:13131/repo: Connection to http://xxx:13131 refused. Make sure that the repository location is correct and that your repository is up and running. Also check if the repository requires authentication. If authentication is required, you can provide authentication info using the remote.repository.username and remote.repository.password configuration parameters.

11-28-2013 15:03:16   script: configure zoo_local zoo_local tickTime="60000" clientPort="14051"

11-28-2013 15:03:19 command : set local.repository.only=true

 

Anybody experiencing the same problem who knows how to solve this?

The installation without local standard database systems succeeds without errors, but I want a standalone setup, so I need the local standard database.

 

Thx

Kristof

by Runé Becker
Badge for 'Mastermind' achievement
Posted on Sat, 11/30/2013 - 13:13

Dear Kristof,

Next week there will be an updated ARIS 9.5 version released. Most likely your issue has been resolved there.

You will find the new release on the ARIS Download Center: http://aris.softwareag.com

Cheers

Rune

0
by Alexander Bourdeau
Posted on Wed, 12/04/2013 - 18:38

In reply to by rbe

Hi Rune,

I have encountered the same reigstry issue. When will the new release be available, exactly?

Thank you,

Alex

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0
by Kenneth B
Posted on Wed, 03/19/2014 - 04:07

I am experiencing this error now.  I am trying to install a remote ARIS Server on an Ubuntu Server from my Windows 7 computer.

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by Runé Becker
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Posted on Wed, 03/19/2014 - 10:00

Dear Kenneth,

The subject here was about installing ARIS Client, which is not available for Ubuntu. In order to get a response from the whole community about your inquiry installing ARIS Design/Connect Server on Ubuntu please repost your question as new post.

Cheers

Rune

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by Marcus Campos
Posted on Thu, 01/22/2015 - 16:32

Hi everybody?

 

does anyone fixed this problem?

I'm having the same issue on the 9.7 installation with RedHat.

Regards,

Marcus Campos

0
by Runé Becker
Badge for 'Mastermind' achievement
Posted on Thu, 01/22/2015 - 20:36

Oi Marcus,

ARIS Client isn't supported to run on Linux. Only our ARIS server products are supporting certain Linux derivates.

Cheers

Rune

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by Mattias Palm
Posted on Mon, 01/26/2015 - 09:55

Same problem here. Same error message. Local database with ARIS 9.7 won't install on my Win7 machine, even though it has worked on this computer before. Any solutions?

 

Edit: My error message in the log file is different.

1-26-2015 09:49:03   stderr: Error at line 1 of command file C:\Users\epalmma\AppData\Local\Temp\{65D4BB0E-D6EA-4D00-9506-51DF9502E4C9}\{8547EF36-2547-4954-AAA3-7DE8AE43F64E}\configure.pt: Could not configure runnable zoo_local (com.aris.runnables.zookeeper-run-prod-97.0.0.12) on node localhost: Runnable instance ID "zoo_local" already in use.

How can I find this "zoo_local" and stop it? 

0
by Runé Becker
Badge for 'Mastermind' achievement
Posted on Tue, 01/27/2015 - 13:30

Dear Mattias,

Did you completely remove ARIS 9.7 before trying to reinstall it?

This includes to remove the folder where you installed ARIS, e.g. folder C:\SoftwareAG\ARIS9.7. If that it blocked against deletion, then reboot your computer and try again.

I'd also recommend to remove folder %UserProfile%\ARIS90 where certain client settings are stored.

Cheers

Rune

0
by Mattias Palm
Posted on Wed, 01/28/2015 - 12:27

In reply to by rbe

Thanks, that did it. Turns out there was gigabytes of stuff in the ARIS9.7 folder even after uninstalling. 

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by Dimitrios Laoudis
Posted on Mon, 04/27/2015 - 18:38

Hello , 

I encounter the exact same problem while i am trying to install Aris 9.8 .I have installed Aris 9.7 with student license in October and now i get a new license iI uninstalled Aris9.7 and delete all the folders but when i try to install new Aris with the new license a get an error that registry components cannot be installed .Any idea what i could do cause i have to finish my diploma thesis immediately ?

this is the error existing in the log:

 Executing command "configure zoo_local zoo_local tickTime="60000" clientPort="14051""

2015-04-27 20:13:14  stderr: Error at line 1 of file C:\Users\CE2A~1\AppData\Local\Temp\{19BC8BE3-BF52-4C45-9B37-ABEE747D6574}\{FF9A212B-BD7D-49BA-8747-C2858122F31A}\configure.pt: 

2015-04-27 20:13:14  stderr: Unable to configure runnable zoo_local on node localhost.

2015-04-27 20:13:14  stderr: Could not configure runnable zoo_local (com.aris.runnables.zookeeper-run-prod-98.0.4) on node localhost: Runnable com.aris.runnables.zookeeper-run-prod-98.0.4 not available for platforms Windows64, Windows32, Independent. Make sure you have the right groupId, artifactId and version.

2015-04-27 20:13:14 error : exitcode 1 -f C:\Users\CE2A~1\AppData\Local\Temp\{19BC8BE3-BF52-4C45-9B37-ABEE747D6574}\{FF9A212B-BD7D-49BA-8747-C2858122F31A}\configure.pt -c "\\vmware-host\Shared Folders\Desktop\ARIS\ARIS_Client\generated.apptypes.cfg"

4-27-2015 20:13:43   script: configure zoo_local zoo_local tickTime="60000" clientPort="14051"

0
by Runé Becker
Badge for 'Mastermind' achievement
Posted on Mon, 04/27/2015 - 23:59

Dear Dimitros,

Seems as if you are installing not from a physical drive or mapped network drive but from a UNC path (\\vmware\Shared Folders...). That's not supported and might lead to such a behaviour.

I suggest to map an ISO file into your VMware image via its CD drive. CDBurnerXP can creat ISO files for free.

Of course, make sure that your ARIS installation is completely empty after uninstalling 9.7 before you start installing ARIS 9.8.

Cheers

Rune

0
by Dimitrios Laoudis
Posted on Tue, 04/28/2015 - 09:11

In reply to by rbe

Dear Rune ,

Firstly, i would like to thank you for the immediate answer. I tried to install Aris 9.8 in a Windows PC where there was not another version of Aris installed but i get exactly the same error .Is there any possible way to fix that ?

Thank you in advance for your answer.

Error at line 1 of file C:\Users\polyxeni\AppData\Local\Temp\{8A057B50-A0FC-4AD9-BD71-7EE6EA7299A3}\{FF9A212B-BD7D-49BA-8747-C2858122F31A}\configure.pt: 

2015-04-27 14:09:58  stderr: Unable to configure runnable zoo_local on node localhost.

2015-04-27 14:09:58  stderr: Could not configure runnable zoo_local (com.aris.runnables.zookeeper-run-prod-98.0.4) on node localhost: Runnable com.aris.runnables.zookeeper-run-prod-98.0.4 not available for platforms Windows64, Windows32, Independent. Make sure you have the right groupId, artifactId and version.

2015-04-27 14:09:58 error : exitcode 1 -f C:\Users\polyxeni\AppData\Local\Temp\{8A057B50-A0FC-4AD9-BD71-7EE6EA7299A3}\{FF9A212B-BD7D-49BA-8747-C2858122F31A}\configure.pt -c "C:\Users\polyxeni\Desktop\ARIS\ARIS_Client\generated.apptypes.cfg"

4-27-2015 14:10:08   script: configure zoo_local zoo_local tickTime="60000" clientPort="14051"

0
by Dimitrios Laoudis
Posted on Tue, 04/28/2015 - 09:59

In reply to by dimitrislaou

P.S I have not tried to burn the file in a disc as .iso file yet .I will do it now

0
by Runé Becker
Badge for 'Mastermind' achievement
Posted on Tue, 04/28/2015 - 13:54

Is your Windows version 64-bit?

ARIS 9 doesn't support 32-bit Windows anymore since 9.6. This is important when you are about to install an ARIS server, which LOCAL actually is. The pure ARIS Client (without LOCAL) still works on 32-bit Windows.

Cheers

Rune

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by Dimitrios Laoudis
Posted on Tue, 04/28/2015 - 14:39

In reply to by rbe

Yes both the virtual windows and the one that run on a PC are 64-bit .I cannot still install the Aris 9.8 .

0

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