Dear all,
I'd like to import users from our active directory for the use on our design server 9.5. Therefore I setup the LDAP connection like in the setup and administration guide with the Server and connection settings that we have on our 7.1 server. But when clicking import LDAP users in the ARIS 9.5 UMC we get an error message that the import failed and the umc logfile shows lines like the following:
2013-12-09 10:27:48,627 [INFO] (ajp-bio-11083-exec-10) UserSynchronization - Searching users... [TENANT: default, CRITERION: Pattern, VALUE: *]
2013-12-09 10:27:48,627 [INFO] (ajp-bio-11083-exec-10) LdapUserDao - Importing users from LDAP... [TENANT: default, CRITERION: Pattern, VALUE : *, LDAP: true, LOCAL: false]
2013-12-09 10:27:53,463 [ERROR] (ajp-bio-11083-exec-10) MapExceptionsInterceptor - Invocation of method 'findPersonsByWildcards' failed: null key
I don't think that even a connection to the LDAP server has been established in this case. But also the messages are not really understandable to me. Have you seen such a behavior before?
Best regards, Klaus
PS: I already tried to check/correct the LDAP settings using a short procedure description on LDAP provided by the ARIS Global Support!
Hi Klaus,
In ARIS 9 we introduced several new configurations options for the LDAP import. Given the provided information it is hard to say what exactly may be wrong or missing. Could you please share you effective LDAP configuration?
Another option would be to increase the log level of UMC in order to get a more detailed log output. Log level of UMC can be changed in file <INSTALLDIR>/server/bin/agentLocalRepo/.unpacked/y-umcadmin-run-prod-<SOMENUMBERS>-runnable.zip/log4Default.properties . Just change the content of line 13 from log4j.logger.com.aris.umc=INFO,UMC
to log4j.logger.com.aris.umc=ALL,UMC .
