Last week we updated our ARIS installation to the latest service release (2013_04c). Since then, we're running into an error running the ProcHandbook template both using a user defined and the default template. The error says:

"Error during reading template

Selected template is missing or is not an approriate ProcHandbook template

Adjust template or select another one

If you please you can cave a renamed template in Word once more"

Does anyone know how to solve this issue?

by Roy de Vries
Posted on Sun, 05/05/2013 - 11:55

Have you tried the standard SAG template? With this test you point to problem to either the  package install or your template.

by Mark van Kampen Author
Posted on Thu, 05/16/2013 - 07:45

I'm not sure if we have the standard SAG template, but we got a new version of ProcHandbook and that solved the problem.

Thank you for your comment.


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