MV

Last week we updated our ARIS installation to the latest service release (2013_04c). Since then, we're running into an error running the ProcHandbook template both using a user defined and the default template. The error says:

"Error during reading template

Selected template is missing or is not an approriate ProcHandbook template

Adjust template or select another one

If you please you can cave a renamed template in Word once more"

Does anyone know how to solve this issue?

by Roy de Vries
Posted on Sun, 05/05/2013 - 11:55

Have you tried the standard SAG template? With this test you point to problem to either the  package install or your template.

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by Mark van Kampen Author
Posted on Thu, 05/16/2013 - 07:45

I'm not sure if we have the standard SAG template, but we got a new version of ProcHandbook and that solved the problem.

Thank you for your comment.

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