Profile picture for user pamillet

hello,

More often, we can use ACC in user mode with a warning message regarding log

to solve this warning, we have to start ACC as an administrator

but then we need to add a node, which is automatic when do not start as administrator...

and adding a node with "add node name localhost system manager" makes an error "user/pass is not correct to access REST..."

So, my question.... what user is required to add a node in ACC... ????

regards

pam

 

by Gerald Schroeder
Posted on Wed, 08/31/2016 - 18:07

Hi Pam,

I had a similar issue today when updating Publisher Server to 9.8 SR5. So I can recommend a workaround:

ACC+ >add node localhost localhost:9001 "<agentname>" "<agentpassword>"
Agent at localhost:9001 added successfully with logical node name localhost.
ACC+ >set current node localhost
Node localhost is set as current node.
ACC+ localhost>

After the prompter showed the name 'localhost' then I could execute commands like 'list' and ...

Hope it helps & Best regards

Gerald

 

0
by André Vitor Oliveira
Posted on Wed, 08/31/2016 - 20:52

Hi Pam,

This user name and password you can see on the properties of "ACC icon" on your start menu, then copy and past this for add node.



BR,

André Oliveira

 

0
by Pierre-Alain MILLET Author
Posted on Fri, 09/02/2016 - 14:35

thanks a lot gerarld and andre...

as often, when you discover that the answer was in front of you, you are a bit confused,...

best regards

pam

 

0
by Pierre-Alain MILLET Author
Posted on Fri, 09/02/2016 - 16:48

following...

it's ok to use acc as administrator, but then it seems that many things have to be set...

first add a node

but after, when for example managing tenant (create, delete, restore), i have an error message because types are not defined... I have to set some config parameters as create.tenant.add.type...

I do not find any documentation on theses parameters. I suppose that they are set when we start ACC not as an administrator. So, is there any script to initializa ACC environment completly ?

br

pam

 

0
by André Vitor Oliveira
Posted on Fri, 09/02/2016 - 20:41

Hi Pam,

If I understood you want to manage the tenant via ACC and in general you can create a new one using this string:



create tenant <tenant name> username=<user name of a user holding the required privileges> password=<this user's password>

Also send some screenshot if you continue getting some error about ACC.

BR,

André Oliveira

0
by Pierre-Alain MILLET Author
Posted on Mon, 09/05/2016 - 16:37

herewith a screencopy of ACC with error when creating a tenant

i'm looking for documentation on these parameters app.types....

regards

pam

 

 

0
by Runé Becker
Badge for 'Mastermind' achievement
Posted on Fri, 09/09/2016 - 21:06

Also here the screenshot is missing your latest reply.

0
by Pierre-Alain MILLET Author
Posted on Tue, 09/13/2016 - 10:51

sorry for the screenshot lost...

herewith two screenshot

- with error on restore tenant using ACC not as administrator (error restore tenant)

- and screenshot of error using ACC as administrator...  (error types acc mode admin)

as explained in another post, if i change the exec.xml file changing the "failonerror=true" to false.... there are no more error message, but database are not processed

So the issue is still open...

- why this error when backup or restore this particular tenant...

- and how to set correctly ACC running as administrator...

 

pam

 

 

 

 

0
by Runé Becker
Badge for 'Mastermind' achievement
Posted on Tue, 09/13/2016 - 11:54

The error message of the failed tenant backup looks as if you had started ACC without its mandatory parameter pointing to its configuration file:

-c "C:\SoftwareAG\ARIS9.8\server\generated.apptypes.cfg"

Also, if you have installed ARIS Connect Server by the setup you should see ARIS Cloud Controller starting on node localhost which would result in to this prompt: ACC+ localhost>. However, your node (ACC+ insa) looks as if you added the node manually since ACC started without a node.

When ARIS Design/Connect/Publisher Server were installed by the setup on a local computer, the ACC shortcut, titled ARIS Cloud Controller in the program group ARIS, should contain the following:

C:\SoftwareAG\ARIS9.8\server\acc\acc.bat -c "C:\SoftwareAG\ARIS9.8\server\generated.apptypes.cfg" -h localhost   -u Clous -p 9001 -pwd g3h31m

This ensures that ACC "knows" all registered app types and several other parameters to operate properly, among many other commands, also tenant backup.

And after a tenant backup, please always check the resulted file, which is in fact a ZIP archive, you could open it with WinZip, 7-Zip, even with Windows Explorer etc. A properly created tenant backup contains 6 folders matching the backed up runnables.

Cheers

Rune

0
by Pierre-Alain MILLET Author
Posted on Tue, 09/13/2016 - 12:56

thank you very much rune,

it's ok when starting acc from a cmd as admin... no error and restore complete...

I don't know why it does'nt run when starting acc in menu as admin... but that's a windows issue...

best regards

pam

0

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